VaVa Virtual Assistants is a remote company based out of Atlanta, Georgia. We help businesses thrive by connecting them with one of our virtual professionals for specialized support across various industries. While our team is remote, we enjoy getting to know one another through daily conversation, project collaboration, and all-company virtual gatherings.
We are looking for a skilled Website Developer who is capable of managing the account and client relationship. You will be responsible for running your service seamlessly and efficiently to ensure client satisfaction. To succeed in this role, you must be self-motivated, self-disciplined, and demonstrate a level of expertise that qualifies you to be a trusted advisor to our clients.
In addition to having the opportunity to work with our clients, you will be connected to the rest of our VaVa Team. This community is made up of kind, talented, and driven contractors that truly want to see one another succeed. You will be included in regular calls with clients and other contractors, and have the opportunity to reflect our company’s mission, vision, and values.
Please look closely at the requirements and qualifications listed below as these are what will lead to success in this role. We sincerely appreciate your interest in joining our team!
EXPECTATIONS
Represent VaVa Virtual Assistants in a Positive & Professional Manner
- Demonstrate an exceptional work ethic and a positive attitude in all interactions
- Ensure all communication reflects the company’s values and level of professionalism
- Embrace VaVa values, standards, and contribute to a thriving company culture
Take Ownership of Client Satisfaction
- Lead and manage client accounts and interactions
- Understand and anticipate client needs while also communicating progress and updates
- Address challenges and problem solve without compromising quality of service
- Demonstrate a commitment to excellence in high-quality work and attention to detail
- Awareness of and adherence to engagement hours, and opportunities or needs to adjust hours for service
Operational Responsibilities:
- Provide high-quality administrative support to clients, and occasionally collaborate with fellow VaVa team members as an opportunity for growth and to increase level of service
- Effectively manage tasks, projects, and deadlines to always meet client expectations
- Maintain open communication with the client, external stakeholders, and the VaVa team
- Provide the utmost care with keeping sensitive and confidential information private and secure at all times
RESPONSIBILITIES
- Writing well-designed, testable, efficient code by using best software development practices.
- Ability to define audiences, the buyer persona approach, grow brand awareness, and increase impressions.
- Developing, implementing, and managing new website builds.
- Creating website layout/user interface by using standard HTML/CSS practices.
- Integrating data from various back-end services and databases.
- Gathering and refining specifications and requirements based on technical needs.
- Creating and maintaining software documentation.
- Providing website maintenance, security, and general support for Clients.
- Defining, measuring, and reporting relevant website KPIs.
- Cooperating with designers to match visual design intent.
- Remaining up-to-date with web development best practices and technologies.
- Monitoring and improving SEO, website traffic metrics, and user engagement.
- Suggesting website strategy and content optimization.
- Problem-solving and making last-minute adjustments as needed based on Client preferences.
- Providing consistent, grammatically correct, and timely communication to the Client.
- Working with confidence in a fast-paced environment.
- Collaborating and presenting effectively with a variety of individuals.
- Using stellar grammar and organization in emails, documents, posts, captions, etc. (all written communication).
- Learning Client’s preferences and providing them with work catered to their preferences.
- Other Web Developer tasks as requested.
GENERAL QUALIFICATIONS
- Must reside and be authorized to work in the United States
- At least 5 years of the demonstrated experience outlined above
- At least 5 years of experience working full-time in a virtual role
- Available support high-touch, deliverable-focused clients.
TECHNICAL QUALIFICATIONS
- Various website-building platforms.
- Able to troubleshoot common WordPress issues that may cause site downtime, usability complications, or security alerts.
- Working knowledge of CSS to enhance and customize WordPress themes for Clients.
- Familiar with working with various web hosting platforms.
- Able to transfer WordPress sites across domains and hosts.
- Well-versed with WordPress plugins and utilizing them to fulfill potential functionality requests from Clients.
- Able to utilize design skills to create site layouts that align with the Client’s vision.
- Working knowledge of SEO as well as optimizing sites for load time.
- Knowledge of UI/UX best practices and applying them appropriately based on the objectives of the Client.
- Experience with E-commerce platforms.
- Strong experience with technology such as: Google Suite, Microsoft Office, Slack, Project Management Tools.
