Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

Build the coolest tech for world’s leading brands

Solve complex problems - and learn new skills

Experience the power of transforming digital engineering for Fortune 500 clients

Master your craft with leading training programs and hands-on experience

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Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

Title: Software Development Engineer 4

Location: Remote

Typical Day in the Role

Purpose of the Team:

1. This project focuses on reducing avoidable media bugs by dramatically improving how developers debug media and codec issues. Much of the Media team’s current workload is developer support triaging issues that could have been prevented with better diagnostics, clearer validation, and self‑service debugging tools.
2. Inspired by the Direct3D debug layer, this initiative aims to make media failures obvious, actionable, and debuggable early, so developers can identify and fix problems on their own before bugs ever reach the Media team.

Project Focus Areas

1. Improve debuggability of media and codec usage by application and driver developers
2. Expose clearer runtime validation, diagnostics, and actionable error messages
3. Reduce low‑quality bug reports by helping developers self‑diagnose issues
4. Shift the Media team's effort from reactive bug triage to proactive tooling.

Key projects:

1. Design and implement media‑specific validation layers, checks, and diagnostics similar in spirit to the D3D debug layer.
2. Identify common media misuse patterns and failure modes and surface them with clear warnings, errors, and guidance.
3. Improve diagnostic logging, traceability, and developer‑facing error messages for media pipelines.
4. Collaborate with Media, Graphics, and developer support teams to understand top recurring bug categories.
5. Create developer‑friendly debugging guidance, examples, and recommended workflows.
6. Validate tooling against real‑world media apps, drivers, and reproduction scenarios to ensure usefulness.
7. Measure success through reduced bug volume, faster resolution times, and higher‑quality incoming issues.

Top 3 Must-Have HARD Skills

1. Systems‑Level Debugging & Diagnostics Engineering (4–6 years)
2. Hands‑on experience debugging low‑level, performance‑sensitive software such as media pipelines, graphics systems, runtimes, or OS components.
3. Proven ability to analyze failures, design runtime validation checks, and turn complex issues into clear, actionable diagnostics.

1. Developer‑Facing Diagnostic Tooling & Validation (3–5 years)
2. Experience designing or enhancing debug layers, validation logic, error messaging, logging, or tracing that helps application developers identify incorrect API usage or configuration issues early.
3. Ability to prevent bugs through tooling rather than reactively debugging them after release.

Technical Communication & Bug Taxonomy Analysis (3+ years)

1. Strong capability in translating recurring bug patterns into structured diagnostics, validation rules, and developer guidance.
2. Demonstrated experience writing clear technical documentation, debugging guidance, and actionable error descriptions that reduce low‑quality bug submissions and speed root‑cause discovery.

Skills Required

1. Media / Graphics Systems Experience
2. Strong understanding of media pipelines, graphics APIs, or runtime validation concepts in complex systems
3. Debugging & Diagnostics Engineering
4. Proven experience building developer diagnostics, validation layers, runtime checks, logging, or trace tooling
5. Developer Experience Mindset
6. Ability to translate low‑level failures into actionable, understandable feedback for developers
7. Systems Programming Background
8. Experience working close to OS, drivers, runtimes, or performance‑sensitive components
9. Collaboration & Communication
10. Comfortable working across platform teams and advocating for tooling improvements that reduce ecosystem friction

Thanks

Salary Range: $1,45,600 - $1,49,600 Annually - Factors that may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [09-10 days/hours of paid time off]

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