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Job Summary

The Web Specialist is crucial for developing, maintaining, and optimizing an organization's web presence. This role demands a blend of technical skills, creative problem-solving, and cross-functional collaboration to ensure that websites and digital platforms align with organizational goals, meet performance standards, and provide exceptional user experience.

Location

Hybrid- Fairfax, VA. Must be willing to go onsite in the office.

Key Responsibilities:

1. Maintain, update, and manage website content, ensuring accuracy, consistency, and alignment with brand guidelines.
2. Collaborate with content creators, designers, and marketing teams to ensure the website effectively supports campaigns, promotions, and business objectives.
3. Perform regular site audits to identify and fix performance issues, broken links, outdated content, and other website errors.
4. Work with developers to build new web features, landing pages, and tools to enhance user experience and drive engagement.
5. Optimize website performance for speed, SEO, and mobile responsiveness.
6. Implement and monitor web analytics tools to track user behavior and site performance.
7. Assist in developing and executing web strategies that align with overall business and marketing goals.
8. Provide insights and recommendations based on user analytics, industry trends, and competitor analysis.
9. Troubleshoot and resolve website issues, including bugs, downtime, or technical errors.

Basic Qualifications:

1. Ability to obtain a Public Trust Clearance; US Citizenship required.
2. Must reside in the United States and work must be performed in the United States.
3. Bachelor’s degree in Web Development, Computer Science, Digital Marketing, or a related field (or equivalent experience).
4. 5+ years of experience in in web development, content management, or a related role.

Preferred Qualifications:

1. Federal government experience, with a preference for experience with DHS.
2. Certifications in web development, SEO, or analytics (preferred).
3. Proficiency in CMS platforms (e.g., WordPress, Drupal, Joomla).
4. Strong knowledge of HTML, CSS, and basic JavaScript; familiarity with frameworks like Bootstrap is a plus.
5. Experience with web analytics tools (e.g., Google Analytics, Google Tag Manager) and SEO best practices.
6. Familiarity with design tools (e.g., Adobe XD, Figma, Photoshop) for collaboration with designers.

Professional Skills

1. Strong analytical and problem-solving skills.
2. Ability to communicate complex data and insights in a clear and actionable manner.
3. Detail-oriented with excellent organizational skills.
4. Ability to work collaboratively in a fast-paced environment.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,722.00 - $125,327.00

Virginia Client Office (VA88)

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