Seeking experienced and skilled Technical Writer to join our team. You are more than just a writer—you are a storyteller who can translate complex technical information into clear, engaging, and accessible narratives for a diverse audience, especially non-technical stakeholders. Your ability to interpret and synthesize technical concepts into practical, easy-to-understand content will be crucial in enhancing the communication of our products and services.

POSITION RESPONSIBILITIES:

1. Develop comprehensive and structured user guides, manuals, FAQs, online help content, and other forms of documentation
2. Collaborate with subject matter experts (SMEs) from various industries to gather, verify, and refine information
3. Conduct thorough research and apply logical structure to ensure that all documentation is clear, accurate, and easy to follow
4. Review, proofread, and edit documents for grammar, clarity, consistency, and tone
5. Create Compelling Narratives: Interpret technical data and concepts to craft narratives that go beyond simply restating the facts, ensuring that documentation is useful and engaging.
6. Maintain and update documentation to reflect new product features, updates, or process changes
7. Ensure all documentation complies with legal, regulatory, and quality standards

MINIMUM REQUIRED EXPERIENCE:

1. 3+ years technical writing, ideally in a technology-focused industry
2. Demonstrated ability translating technical jargon into clear, concise language for a non-technical audiences
3. Strong research and analytical skills with the ability to structure information logically & cohesively
4. Excellent written and verbal communication skills with an eye for detail
5. Demonstrated experience in close collaboration with SMEs across various industries, ensuring accuracy of content, as well as document creation and refinement
6. Familiarity with industry documentation tools (Confluence, MadCap Flare, Doxygen, Document360, Microsoft Products)
7. Ability to work on multiple projects and meet deadlines in a fast-paced environment
8. Knowledge of Agile methodologies
9. Proficiency in Microsoft 365 tools

PREFERRED SKILLS & EXPERIENCE

1. Experience with content management systems (CMS) & version control (Git, Team Foundation Version Control (TFVC))
2. Written for software, cloud technologies, or cybersecurity products
3. API documentation and software development processes

MINIMUM QUALIFICATIONS:

1. BA: Technical Writing, Journalism, English, Communications, or a related field;
2. AA in related field will be considered with additional 2 years of related professional experience
3. Candidate must be a U.S. Citizen and be authorized to work for the Federal government

We offer competitive pay, full health benefits, 401K Employer Matching, Holiday, Paid Time Off and more.

SDV INTERNATIONAL is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. This may include periodic site visits for teleworkers. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends.

Diversity creates a healthier atmosphere: SDV INTERNATIONAL is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

1. 401(k)
2. 401(k) matching
3. Dental insurance
4. Health insurance
5. Paid time off
6. Vision insurance

Schedule:

1. 8 hour shift
2. Monday to Friday

Application Question(s):

1. Confirm you are a US Citizen and authorized to work for the federal government. Y/N

Education:

1. Bachelor's (Required)

Experience:

1. Technical Writing: 3 years (Required)
2. Content management systems: 1 year (Required)
3. Agile: 1 year (Required)

Work Location: Remote

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