Pay Range: $41.35 - $50.90 Hourly

Department: Joint Office of Homeless Services

Job Type: Regular Represented

Closing Date: February 05, 2024

The Opportunity:

No One Should be Homeless - Everyone Needs a Safe, Stable Place to Call Home!

The Joint Office of Homeless Services (JOHS) was established in 2016 to oversee the delivery of services to people experiencing homelessness in Multnomah County. The office represents a shared commitment between Multnomah County and the City of Portland to make it easier for those in need to access services and housing. The Joint Office’s work aligns directly with the County’s mission and vision to serve the needs of those who are most vulnerable by providing a safety net of quality services that are developed using an equity lens and a commitment to social justice.

We are looking for an experienced Program Specialist Senior to join our team and lead us in our Safety on the Streets efforts. Safety on the Streets includes the strategies, programs, and resources that increase the safety and access to services for people experiencing unsheltered homelessness JOHS works in coordination with City of Portland bureaus and other jurisdictional entities that routinely engage the unsheltered population to move these efforts forward.

As the Safety on the Streets Program Specialist Senior you will provide leadership in policy development, program design, implementation, and services around Safety on the Streets. You will work with service providers in the community to grow our service contracts and expand our efforts. You will be responsible for contract management and program oversight, which includes budget allocation and planning, program evaluation, and oversight of quality improvement.

We are looking for a candidate who is:

• Highly self-directed
• Experience in contract management or program oversight
• Committed to advancing racial equity
• Has an understanding of the causes of homelessness, services available, and best practices in ending homelessness
• Advanced communication and organizational skills with the ability to navigate conflict with a variety of partners

If this sounds like you - we invite you to apply today!

Please read the entire job posting as it will give you important information on what is required of you to apply and what to expect for the screening process.

Primary Responsibilities:

Program Design, Development and Implementation

• Provide leadership in the development of and ongoing system and program design and implementation work of the adult system of care, with a particular emphasis on emergency shelter services to adults experiencing homelessness and the incorporation of culturally specific program design
• Provide strategic direction in system infrastructure, culturally responsive program design and continuous quality improvement efforts of the adult system of care, including evaluation of the impact of policy decisions on service delivery and operations
• Oversee system-wide planning efforts and the implementation of specific shelter expansion projects including regionalization of those services
• Provide strategic direction to the adult system of care by developing, defining, and operationalizing program policies, procedures, strategies and methods for emergency shelters and services with a focus on culturally specific and responsive strategies that center on racial equity

Contract Management

• Develop and manage all aspects of County contracts for assigned contract areas including high level knowledge of funding sources,compliance standards and practices, emergency shelter services, deliverables, budgets, reporting requirements and outcome measures
• Analyze and evaluate contractor’s agency structure, personnel practices and operations in terms of contracted services needs and goals
• Manage all aspects of internal contract processing and provide necessary documentation in compliance with County procedures and timelines

Fiscal and Resource Management

• Initiate and develop equitable procurement strategies for all adult homeless services based on department and office strategic plans
• Implement and project manage adult services procurement strategies, including development and coordination of public and intergovernmental communications, coordinate evaluation panels and review applicant responses to procurements, provide recommendations and negotiate programmatic and system funding allocations for the adult system of care

To Qualify:

We will consider any combination of relevant work experience, lived experience, volunteering, education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

• A Bachelor’s Degree and three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position OR
• Equivalent transferable skills and experience of 7-10 years.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Ability to work independently to achieve goals and collaboratively when needed.
• Strong written and verbal communication skills.
• Proven success in administrative tasks, meeting facilitation, and organizational skills.
• Advanced ability to identify personal biases.
• Working knowledge and experience of: Working with individuals and families who have experienced homelessness, and/or are households that are low income and marginalized/disenfranchised. Advancing racial justice, understanding how systems of oppression intersect, and applying an equity lens in policy and programming processes.The needs of and barriers faced by people of color experiencing homelessness. Providing culturally responsive services to people with diverse cultural and experiential backgrounds.

The Application Packet:

• A completed online application including a resume and cover letter. If your application does not include these two documents your application will be considered incomplete and not considered further.
• A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities.
• A cover letter that expands on your resume, addresses why you are interested in this position and demonstrates how your experience and skill set aligns with the minimum and preferred qualifications and the primary responsibilities of this role.

Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Gladys McCoy Building located at 619 NW 6th Ave Portland, Oregon 97209.

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