Company Name: Joulé
Job Industry: Marketing and Advertising
Job Type: Full time
WorkPlace Type: remote
Location: United States
Required Candidates: 1
Job Description:

Title: Quality Lead
Location: Remote
Schedule: M-F 9am-5pm
Compensation: 120K-160K plus benefits
Type: Permanent/Direct
Start date: Immediate!

Are you ready to shape the future of healthcare? Our client is unlocking the true potential of pharmacy data to revolutionize medication safety and efficiency. As a venture-backed company and spin-out of the renowned Children's Hospital of Philadelphia, they're on a mission to make healthcare better! They are seeking a candidate to join their dynamic Engineering Team as a Quality Analyst! As an early member, you'll play a crucial role in the software development lifecycle and customer data management practice, acting as an advocate and subject matter expert for quality and compliance.


  • Participate in weekly and monthly Engineering team rituals and processes to plan, review, implement, and sustain the Med OS Platform.
  • Participate in the software development lifecycle to assist with the design, planning, implementation, delivery, and on-going maintenance of the Med OS Platform and supporting applications.
  • Implement and monitor test scripts and metrics to assess functionality, reliability, performance, and quality of products and data.
  • Identify, document, and coordinate the correction of defects across the SDLC and data management practice.
  • Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
  • Ensure that user expectations are met during the testing process.
  • Investigate customer complaints and product issues.
  • Draft quality assurance policies and procedures.
  • Review and update quality assurance policies and procedures on a regular basis to ensure on-going compliance with relevant industry standards and customer expectations.
  • Provide subject matter expertise on quality control and compliance outside of the SDLC when appropriate, for example during product, vendor, and customer evaluation activities.


  • Prior experience implementing and maintaining quality and compliance controls in the context of SOC2, ISO27000, FDA General Principles of Software Validation, and similar industry and regulatory frameworks.
  • Prior experience working in a SAS environment
  • Bachelor’s Degree or higher in a relevant field
  • Independent thinker with the ability to find the tools and resources to be successful


  • Experience working in pharmaceutical, medical, or healthcare technology industries
  • Prior experience implementing and maintaining SOC2 and ISO27000 compliance.
  • Experience with Windows system administration, including Active Directory or Active Directory Federation Services configuration and integration.
  • Experience with JAMF, Mosyle or other MDM solutions.


  • Competitive compensation including stock option plan
  • Top-tier comprehensive health plan offering, dental and vision for employees and their families
  • Flexible vacation including 20 vacation days and 9 company holidays
  • Perpetual "Summer" Fridays where every week, all year we have half-day Fridays
  • 401(K) plan (company matched up to 4%)
  • A flexible, remote working environment