Manager Teammate Relations

**This role is REMOTE position***

We currently have an exciting opportunity available for an experienced Manager of Teammate Relations! If you are looking for a fast-paced, growing company in the healthcare industry that is committed to innovation, excellence, and integrity, then this may be a great next step in your career!

Company Overview:

AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: https://www.amsurg.com/.

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Benefits:

At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

Summary:

The Manager of Teammate Relations will manage the employee relations process, policies, and procedures as part of the People & Culture team in accordance with management direction.

Essential Duties and Responsibilities:

• Investigate, document, and provide counsel and recommendations on employee relations issues, supporting all service lines and group geographic areas.
• Respond to employee relations issues in a timely manner; communicating with Director of People & Culture and Group leadership as needed.
• Enter, store, and update all information related to employee relations issues into the system of record to ensure adequate and timely records.
• Identify trends and root cause analysis; work with Director of People & Culture to provide education and training where needed to improve leader and employee interactions.
• Establish regular and consistent communication cadence with Director of People & Culture.
• Partner with Director of People & Culture on involuntary provider termination process; ensuring risks are mitigated, documentation is provided; and final termination letters are generated.
• Partner with Director of People & Culture when trends are identified and how to proactively address within a group/health system/site.
• Present issues to Director of People & Culture; ensure Directors of Operations are updated on issue resolutions and final recommendations.
• With support of an HR Representative, assist employees and the Leave of Absence (LOA) team in coordinating the LOA approval process, responding to questions, etc. in a timely manner.
• Manage HR Representative to ensure Random Drug Screens are completed.
• Provide feedback on process improvements.
• Partner with Legal, Director of People & Culture, and HR Business Partners.
• Read and abide by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs.
• Report any real or suspected violations of the corporate compliance programs, company policies and procedures, harassment, or other prohibited activities in accordance with the reporting policies of the Company.
• Obtain clarification of policy when necessary; use resources available through the Compliance, Human Resources, or Legal Department to do so.
• Support and abide by the values of the Company.
• Adhere to all company policies and procedures, including Information Security Policies and ensure that AMSURG remains as secure as possible.
• Regular and reliable attendance is required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

• Communicate and interact with executives across an organization.
• Mentor and guide leaders with HR policies and procedures.
• Analyze problems systematically and logically; resourceful when developing and implementing solutions.
• Make good decisions based upon a mixture of analysis, wisdom, experience, and judgement; sought out by others for advice and solutions.
• Regularly reassess priorities and competing demands and adjust allocation of own and staff's time and resources, to ensure important and urgent tasks are addressed timely.
• Articulate and clear communication style, both written and verbal.
• Able to work in a fast-paced environment with changing demands and priorities.
• Demonstrate patience and empathy when dealing with employee relations and complaints.
• Able to apply HR knowledge when dealing with all matters.

Education/Experience:

• Bachelor’s Degree from four-year College or University.
• Four or more years’ experience in human resource leadership positions.
• Broad knowledge of employee relations required.
• Healthcare industry experience preferred.

Computer Skills:

• Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Outlook, and Teams.
• Case Management Tracking software experience preferred.
• SharePoint experience a plus.

Certificates and Licenses:

• Workplace Investigation Certifications preferred.

Other Qualifications:

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance. Must pass a background check and drug screen.

COMPENSATION:

Please note, this position is remote. The pay range presented is specific to the Nashville, TN market. Salary bands across AMSURG may differ due to cost-of-living adjustments and are specific to an employee’s address.

Nashville Pay Rate Range:

$79,725.00 - $105,000.00 dependent upon experience.

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts!

AMSURG is an Equal Opportunity Employer.

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