BASIC FUNCTION:

Implement and maintain information technology systems and provide assistance to customers. May work as a member of a project team involving other support staff. Work under close supervision of a manager or a project leader.

Duties and Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Implement, maintain, and document operating system software and/or applications software as directed by management or project team leaders.

Provide generalized technical consultation to customers.

Develop a knowledge of several systems software and applications software packages as required.

Provide training to support staff and others; evaluate products and services; and prepare and present reports.

Upgrade and maintain PC/laptop computers, tablets, smart devices, servers, printers, and other peripherals and related devices.

Manage physical inventory and be comfortable handling & counting cash.

Prepare and Track Reports.

Assist in the management and oversight of meal plan systems.

OTHER DUTIES AND RESPONSIBILITIES:

Respond to emergencies outside of normal working hours as needed.

Must be available to work a non-standard schedule, including nights and weekends, and holidays, in order to fulfill assigned duties and responsibilities.

As part of training, perform functions normally assigned to a Senior Information Technologist, although to a lesser extent.

Maintain a high level of understanding of current developments in the assigned area of responsibility and anticipate future needs.

Perform other duties as required.

LICENSES, TOOLS, AND EQUIPMENT:

Cameras, Biometric readers, Personal computers, printers and word processing, database management and spreadsheet software. Microsoft Office Suite.

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ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.

 

Required Qualifications

REQUIRED:

1. Bachelor’s degree or an equivalent combination of post-secondary education and additional experience.

2. Minimum one year’s experience in an information technology position or two years’ experience in a position that included a substantial amount (>50%) of information technology work or two years’ experience as a student employee providing information technology services.

3. Demonstrated technical knowledge of computer hardware.

4. Demonstrated experience installing and configuring the operating system and application packages.

5. Demonstrated experience installing peripheral hardware and memory.

6. Demonstrated experience using Microsoft Office Suite.

7. Demonstrated strong interpersonal and verbal communication skills.

8. Demonstrated proficiency in written communication skills.

9. Demonstrated ability to interpret and adhere to institutional policies, plans, objectives, rules, regulations, and standards and communicate the interpretation to others.

10. Demonstrated ability to work with diverse groups/populations.

Preferred Qualifications

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.

Posting Date

11/06/2023

Closing Date

11/20/2023

Special Instructions to Applicants

Please attach the following 3 (PDF) documents to your online Employment Application:

(#1) Cover letter.

(#2) Resume.

(#3) Other Document – References – the names and contact information of three professional references. (Note: this document is required even though references may be listed on the application).

Quicklink for Posting

https://jobs.uri.edu/postings/12476

Applicant Documents

Required Documents

• Cover Letter/Letter of Application

• Resume

• Other Document - References

Optional Documents

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