The Thayer Hotel is a team committed to values-based leadership, developing and training every team member, and providing a stellar Hudson Valley experience for our guests in our hotel, restaurant, bars and private events. We are looking for hospitality professionals to help us serve our guests, help our guests create unforgettable memories, and help us achieve our vision of being the world's premier destination for leadership development and unforgettable social events.
The Thayer Hotel is currently seeking the following Food & Beverage Manager Positions:
- Banquet Manager
- MacArthur’s Riverview Restaurant Manager
- Bar Manager for Patton’s Tavern and Zulu Time Rooftop Bar & Lounge
Banquet Manager
Job Description:
The Historic Thayer Hotel is seeking a Banquet Manager that will oversee, supervise and assist with all aspects of banquets and events, including set-up, food presentation, serving, and cleanup while focusing on detail, quality presentation and customer service. This position will be responsible for ensuring that all social spaces are properly set for events and for showing purposes, according to the standards set by the Director of Operation and the Director of Food and Beverage. Banquet managers are also responsible for all aspects of supervision of banquet staff including hiring, training, coaching, disciplining and reviewing banquet staff.
Primary Responsibilities:
- Circulates each Banquet until the end of the function to ensure guest satisfaction. Sincerely seeks guest comments and quickly and willingly handles any complaints.
- Check banquet rooms, lounges, service, kitchen areas and liquor room for cleanliness, proper set up, and sufficient supplies and equipment.
- Performs human resource functions for staff, including scheduling, evaluating, and training staff.
- Monitors the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies.
- Maintains cleanliness of the banquet through direct visual inspection continually during all hours of operation.
- Supervises the food and beverage services of banquet functions, including set-up, service, and breakdown.
- Assists in taking inventories, purchasing necessary supplies, and controlling their distribution.
- Inspects food products to ensure quality, quantity, and palatability guidelines are followed.
- With approval from the Director of F&B, designs concepts for theme parties. Procures and purchases necessary props for same.
- Responsible for liquor sign in and out sheets for affairs and balancing at the end of the night.
- Responsible for setting up registers for cash bars and balancing total with returning inventory.
- Holds periodic meetings with Banquet staff to review past and future performance of service, quality, and general information concerning guest and employee relations, and upcoming daily functions.
- Evaluates the effectiveness of products and service levels, recommending new prices to the Director of F&B and changes to products / services, as needed.
Required Qualifications:
- This position requires a minimum of five years job-related experience working on banquets and events in a managerial role. Experience within a luxury hotel is preferred.
- Be able to work in a standing position for long periods of time.
- Enthusiastic and energetic team player.
- Must be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Reliable and consistent attendance.
MacArthur’s Riverview Restaurant Manager
Job Description:
MacArthur's Riverview Restaurant Manager oversees all aspects of dining services for our fine dining restaurant. This position will manage, hire, train and coach restaurant staff to meet the fine dining service quality standards for our guests. This position will also lead as example by exemplifying our standards and ensuring all dining guest expectations are met and exceeded, by creating an excellent dining experience and atmosphere. We are looking for an individual who is a skilled leader in addition to a member of the restaurant team.
Primary Responsibilities:
- Ensuring timeliness and quality of service.
- Training staff to follow restaurant procedures.
- Maintaining safety and food quality standards.
- Ensuring incoming staff complies with company policy.
- Keeping customers happy and handling complaints.
- Organizing schedules.
- Keeping track of employees’ hours.
- Recording payroll data.
- Supervising day by day shift operations.
- Ensuring EOD revenue and payouts accounted for.
- Responsible for staff performance reviews.
- Interacting with guests to get feedback on both quality of food and service.
Required Qualifications:
- Minimum three years fine dining restaurant management experience.
- Excellent customer service skills and 100% guest satisfaction focused.
- Excellent communication skills, both verbal and written.
- Ability to make sound decisions with minimal supervision/information given.
- Must be detail oriented and have excellent follow-through.
Bar Manager for Patton’s Tavern and Zulu Time Rooftop Bar & Lounge
Job Description:
The Bar Manager will manage, hire, train and coach bar staff to meet the service quality standards for our guests. This position will also lead as an example by exemplifying our standards and ensuring all guest expectations are met and exceeded, by creating an excellent experience and atmosphere. We are looking for an individual who is a skilled leader in addition to a member of the Food & Beverage team.
Primary Responsibilities:
- Supervise and manage employees and maintain day-to-day operations. Performs human resource functions for staff, including scheduling, evaluating, and training staff.
- Manage inventory efficiently, accurately, and in a cost-effective manner.
- Must possess knowledge of food and beverage, wine, liquor and trends within the industry.
- Strong team player – will promote a team environment through an effective management style.
- Will collaborate with other members of F&B leadership to plan and execute promotional events and menus.
- Responsible for working with Banquets Department and having leadership presence in the other outlets on property, to include banquet events.
Required Qualifications:
- Associates degree.
- Bartending certification.
- 3+ years’ experience bartending.
- 1 year experience supervisory role and/or equivalent combination of education and training.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $57,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Fine dining restaurant
Ability to Relocate:
- West Point, NY 10996: Relocate before starting work (Required)
Work Location: In person
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