About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit www.FiskerInc.com – and enjoy exclusive content across Fisker’s social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Role Overview

Join the Fisker team as a Sales Advisor and play a crucial role in guiding guests through the customer journey, providing exceptional service, and educating them on the Fisker brand and its products. This position requires a high degree of self-motivation, discretion, and independent judgment. A passion for delivering a best-in-class customer experience and a high energy level are essential. This role also offers the potential for national and international travel.

Ready to join the Fisker team and contribute to the future of electric vehicles? Apply now and be part of our exciting journey!

Responsibilities
 

• Promote a culture of safety and quality in accordance with Fisker and industry standards.
• Ensure compliance with head office directives regarding operational changes and participate in audits as necessary.
• Implement brand standards by maintaining a Retail Operations Manual.
• Educate customers on Fisker products and guide them through the Electric Vehicle ownership experience.
• Address objections and instill confidence and excitement in customers about choosing an EV lifestyle.
• Accompany customers on tailored test drive experiences based on their specific interests.
• Engage in meaningful conversations with customers, providing information on financial and insurance options, EV charging, and accessories.
• Host delivery appointments and conduct new owner orientation sessions.
• Collect and record customer data accurately in the CRM system.
• Stay up to date with product knowledge and provide value to customers.
• Record buyer and owner feedback to contribute to product and process improvements.
• Assist with ad hoc projects such as pop-up events and delivery events.
• Stay current on EV industry trends and develop expertise in electric vehicle functionalities and tools.
• Manage relationships and maintain effective communication with all teams.
   

Basic Qualifications / Knowledge / Experience
 

• Minimum of 2+ years of related professional experience, with hospitality industry experience being a plus.
• Strong organizational and communication skills.
• Excellent people skills, including oral and written communication, empathy, and active listening.
• Advanced skills in Microsoft Office suite, experience with Salesforce is a plus.
• Proven ability to quickly learn new systems.
• Self-starter with goal-oriented and highly motivated mindset, comfortable in a dynamic, fast-paced environment.
• Superior attention to detail.
• Positive, enthusiastic, and passionate mindset.
• Ability to develop collaborative relationships and act as a respected, trusted partner and sales leader.
• Presentation and communication skills.
• Passion for electric vehicles and sustainability.
• Valid driver's license with a clean driving history (minimum 2-year driving record required).
• Available to work during weekends, holidays, and evenings.
• Fluent spoken and written English.
   

Preferred Attributes/Competencies
 

• Drive for Results: Demonstrates a drive for high performance, taking responsibility and working towards planning targets while overcoming obstacles, setbacks, and uncertainty.
• Business Acumen: Contributes to the company's strategy and aligns the strategic priorities of their area with the broader organization's direction.
• Customer Centricity: Anticipates evolving customer needs and finds ways to address them, always doing the right thing in the right way.
• Teamwork & Collaboration: Facilitates collaboration, actively engaging with others to make joint decisions and share best practices.
• Interpersonal Savvy & Hospitality: Relates well to all kinds of people, building strong relationships with clients and team members. Demonstrates empathy, active listening, and the ability to defuse tense situations with clarity and diplomacy.
   

Expected Hourly Range: $22.00 - $31.00 per hour.

Additional compensation: Hourly pay is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker’s equity program, subject to the rules governing such programs.

Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.

The hourly pay offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the range listed, taking into account the wide variety of factors listed above.

Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Keywords: Salesforce, CRM, Test Drive Specialist, Customer Service Representative, Relationship Manager, Technical Support Specialist, Call Center Representative, Customer Experience Manager, Customer Service Manager, Customer Service Associate, Client Relations Manager, Sales Associate, Keyholder, Sales Representative, Account Executive, Sales Manager, Business Development Manager, BDM, Business Development Representative, BDR, BDC, Salesperson, Sales Consultant, Sales Development Representative, Strategic Partnerships Manager, Strategic Alliance Specialist, Senior Solutions Consultant, B2B Corporate Sales, B2C, Inside Sales, Senior Account Executive, Customer service representative, Specialist, Expert, Operations Expert, Business Expert, Technical Specialist, Genius, Key Holder, Fleet Sales.

Key skills: empathetic, negotiation, sales, closing, approachable, public speaking, presentational sales, demonstrating products, good listener, automotive sales, auto enthusiast, sustainability, innovation, design, technological.

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