We are a community college district comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC). In addition to serving a large urban and suburban population in greater Spokane, the district provides educational services to rural communities throughout a 12,302 square-mile region in Eastern Washington. This region includes all of Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County.

Both colleges of CCS are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges.

Applications will be accepted until 4:00 p.m. PST on 08/19/2024. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Digital Content Specialist - Program Specialist 2

Under the general supervision of the District Communications Director, the Digital Content Specialist will create, edit and produce digital assets and content for Community Colleges of Spokane (CCS) digital media platforms, including websites, social media and email marketing.

This position will work collaboratively with team members and staff in the CCS Marketing and Public Relations department ensuring digital assets are consistent with CCS brand and design standards and meet accessibility standards.

Duties & Responsibilities

• Assist team members with independent digital asset production and assist with implementing content updates to digital platforms including optimizing text, graphics and images for the web. Ensure digital content meets accessibility standards. *
• Gather new and updated information from various departments throughout CCS for posting on CCS websites, both for the current and future websites (CCS, SCC, SFCC). Ensure the information is accurate and presented in a manner that is appropriate for CCS websites. *
• Collaborate with the District Communications Director to execute time-sensitive updates to CCS digital platforms, including CCS websites. *
• Collaborate with the Website Manager to help identify accessible, effective approaches to presenting digital content on CCS websites. *
• Collaborate with web writers on updates and new pages for CCS websites, including optimizing graphics and images for the web. *
• Utilize Google Analytics, Google Search Console or comparable tools, analyze data to inform search engine optimization (SEO) efforts. *
• Collaborate with the broader communications team on ensuring department processes are adhered to for the creation of digital content. *
• Execute requests, as assigned, in a manner that provides clarity and fosters long-term relationships. *
• Clarify requirements and coordinate with team members on the best way to proceed with requests if needed. Identify any issues that arise with assigned requests and resolve them with team members in a timely manner with limited direction. *
• Ensure teammates are updated on the status of assigned requests and update progress in CCS’s tracking systems. Coordinate with team members to ensure workflow, documentation, brand and design standards are upheld. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policy, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the CCS strategic plan; perform related duties as required. *

• Indicates this is an essential duty.

Competencies

• Action Oriented
• Optimizes Work Processes
• Ensures Accountability
• Drives Results
• Collaborates
• Values Differences
• Communicates Effectively
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability

Learn more about our competencies.

Minimum Qualifications

• Associate degree or certificate in communications, digital design, website content management or relevant discipline OR an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Experience that shows progressive proficiency with the following concepts (and tools/standards):
  
  • Image editing processes and software (Adobe Suite)
  • Web design and web writing principles (UI/UX/SEO)
  • Web content management systems (CMS)
  • Basic web page coding (HTML/CSS)
  • Writing, editing and proofreading skills (Microsoft 365)
  • Accessibility standards for digital content (WCAG)

Desired Qualifications

• Experience working in content management systems, creating and editing digital content, and working as part of a team.
• Experience working in higher education marketing and marketing or communications.
• General knowledge of Community Colleges of Spokane, Spokane Community College and Spokane Falls Community College.

Physical Requirements

• Work is performed in a semi-open office environment with frequent interruptions and background noise.
• Work is sedentary.
• Frequent use of computers and exposure to terminal screens.
• Visual focus and strain.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Frequent oral and auditory communication with others.

Conditions of Employment

• Full-time schedule (12 months, 40 hours a week).
• This position is overtime eligible.
• 6-month probationary period.
• May require local or regional travel.
• Criminal background check is required.
• This position is covered under a collective bargaining agreement. Membership is optional.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is not a condition of employment. Leave accruals and usage are governed by the WFSE collective bargaining agreement.

Public Employees Benefits Board

Additional benefits information

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
• Resume.
• References – the names, addresses, and phone numbers of three professional references.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu.

Community Colleges of Spokane (CCS) Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, Kalispel Tribe and Nez Perce Tribe.

We pay our respect to tribal elders both past and present as well as to all Indigenous people today. This land holds their cultural DNA, and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

Equal Opportunity Institution

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding their child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of a trained guide dog or service animal by a person with a disability, genetic information, or any other legally protected category.

Direct all inquiries or grievances regarding access and Title IX or ADA to:
Amy McCoy | Chief Compliance Officer
Title IX and ADA Coordinator
Community Colleges of Spokane
2917 W. Whistalks Way, MS 3027
Spokane, WA. 99224-5288
ccs.titleix@ccs.spokane.edu
509-279-6012

Direct all inquiries regarding equal opportunity compliance and/or grievances to:
Greg Stevens | Chief Strategy and Administration Officer
Community Colleges of Spokane
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040

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