U.S. Committee for Refugees and Immigrants (USCRI), established in 1911, is a nongovernmental, not-for-profit international organization dedicated to addressing the needs and rights of refugees and immigrants. USCRI, working with its affiliates, provides legal, social, and health services to refugees, unaccompanied migrating children, trafficking survivors, and other immigrants in all 50 states, El Salvador, Honduras, Kenya, and Mexico. USCRI advocates for the rights of refugees and immigrants both nationally and globally, helping to drive humanitarian policies, practices, and law. To learn more about our work, please visit our website at www.refugees.org .

Overview

The Communications Officer, Social Media will be responsible for supporting USCRI’s efforts to expand the organization’s visibility and enhance its reputation using social media channels and tools. Through effective social media strategies, creative storytelling, and writing of content, the Communications Officer will be a critical member of the Communications team. The ideal candidate will enhance brand awareness and drive social media traffic. This position will report to the Associate Director of Communications and work closely with the rest of the Communications team.

Essential Duties And Responsibilities

This job description identifies the key responsibilities and expectations for work performance however, it does not encompass all specific job responsibilities that you may be required to perform.

1. Develops marketing strategies that align with the organization’s communications goals, including defining KPIs and measuring campaign success;
2. Develops and maintains the organization's social media calendar;
3. Manages and executes campaigns across various digital channels including Twitter, Facebook, Instagram, LinkedIn, and the USCRI website to increase USCRI’s visibility as a leader in this space;
4. Focuses heavily on content creation – writing, creating, and posting content such as blogs, videos, graphics, and other updates – frequently collaborating with the Communications team and other departments;
5. Conducts market research and analyzes trends to identify new opportunities and improve campaign performance;
6. Stays up to date with emerging social media trends and technologies; and
7. Performs other job-related duties as assigned by the supervisor.
8. 
   

Position Requirements

1. Bachelor's degree in marketing, communications, or related field
2. 2+ years of experience in social media marketing or related field, including a history of increasing audience engagement on social media platforms
3. Experience using Hootsuite or similar tools to manage/schedule social media posts
4. Excellent analytical skills and experience with social media analytics tools
5. Strong written and verbal communication skills and the ability to communicate with a diverse range of individuals
6. Graphic design skills necessary
7. Video editing skills a plus
8. Experience using WordPress to create and edit webpages a plus
9. Experience working for a nonprofit organization and/or passion for the mission of USCRI
10. Knowledge or experience in global humanitarian issues
11. Must be a self-starter with the ability to manage and prioritize multiple tasks at once
12. 
    

PHYSICAL DEMANDS

1. Use of manual dexterity, tactile, visual, and audio acuity;
2. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
3. Occasional lifting (up to 25 pounds), bending, pulling, and carrying
4. 
   

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal-opportunity employer.

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