Company Name: Simple Technology Solutions
Job Industry: Marketing and Advertising
Job Type: Full time
WorkPlace Type: remote
Location: Akutan, Alaska, United States
Job Description:

If you're looking for a position with a company that values innovation in all that we do, value-orientation in all choices and decisions, and has an employee-centric company focus, you've come to the right place. Simple Technology Solutions' motivated team members deliver remarkable solutions to our Federal Government clients every day. We are lifelong learners, value outcomes over busy-ness and cultivate collaboration over individual contributions.

Our in-depth experience helping government agencies in their installation, configuration, and optimization of leading Agile Software Development, DevOps, and Cloud Migration tools has led to rapid growth and an increased demand for our services. This growing team has an exciting startup feel, but we are not new to the game. As experienced government contractors, we are mentors, coaches, and thought leaders, who pride ourselves in sharing our knowledge and expertise with those growing within our organization.

A Little More About STS

You don't get named a "Best Place to Work" by the Washington Business Journal, receive the Washington Technology magazine's FAST50 status, and achieve Inc Magazine's "Inc 500" status just by 'talking the talk'. Our vision of excellence is aligned to our 'Techquity' (Tech-Equity) focus and drive. We understand that disparities and gaps in opportunities and earning potential exist for marginalized groups, such as people of color and women, in the IT industry. By leveraging the power, passion, and talent from this group we are able to deliver innovative GovCon IT solutions that exceed our customer's expectations.

Our team members are not just 'employees'; they're parents, friends, volunteers, artists, students, athletes, and all of the other things that make them whole people. The flexibility that STS offers allows them to balance their personal lives while providing the top-notch services our customers have come to depend on.

Additionally, the team benefits from our partnerships with AWS, Google, Microsoft and CloudBees – with access to improved knowledge and the opportunity to become a SME with one or more of our above partners. At Simple Technology Solutions, we don't see Team Member benefits as 'perks'. Taking care of the people who take care of us is the standard. Click our benefits infographic to learn more about our industry-leading options that attract and retain top talent. But don't just take our word for it, see what our current team members say about us on Glassdoor.

Simple Technology Solutions is a 8(a) HUBZone Company and we offer an annual $5,000 HUBZone bonus to team members that live in a qualified HUBZone and provide the required supporting documentation. To see if you could qualify for an annual HUBZone bonus, check out the HUBZone map HERE.

Simple Technology Solutions is looking for an Amazon Connect Developer to add to our team.

Quick overview:

  • This position is full-time
  • US Citizenship
  • At least 4+ years' AWS engineering experience

The Role

AWS Connect is an omnichannel cloud contact center, which is currently AWS's fastest-growing product. You will be responsible for designing, developing, and implementing AWS Connect and integrating multiple related solutions to optimize call flows. You will be playing a crucial role in developing the next generation contact center that delivers scalable, resilient systems while maintaining a constant customer focus. As an Amazon Connect Developer, you'll work closely with senior contact center experts to understand the call center requirements. From these requirements, you will architect integrated AWS solutions that leverage multiple related data processing, data storage, analytics, machine learning, and artificial intelligence.

Primary Requirements:

  • Minimum four (4) years related systems development and integration experience
  • Experience working in Agile teams
  • Direct experience or working knowledge with AWS technologies related to AWS Connect implementations including Cloudformation, AWS Lambda, API Gateway, S3, DynamoDB, and IAM
  • Experience with AWS Connect implementations
  • Experience and/or working knowledge with AWS AI/ML services:
    • Contact Lens for Amazon Connect
    • Amazon Connect Wisdom
    • Amazon Lex
    • Amazon Polly
    • Amazon Comprehend


  • Cloud migration experience
  • AWS certifications
  • IVR (Interactive Voice Response) experience using chatbots
  • Experience with Atlassian Jira for Agile management
  • Experience with Atlassian Confluence for systems documentation
  • Experience with the development of process flow diagrams and solution architecture diagrams


Simple Technology Solutions, Inc. (STS) requires all team members to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved by STS. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination OR apply for a religious/medical accommodation OR show proof of state exemption prior to the first day of employment. Failure to meet these requirements may affect your employment eligibility with STS.

STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Applicants may request removal from our applicant database, or specific information about how the data is used by contacting recruiting@simpletechnology.io.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.