Candid Network is a creative agency focused on on-demand UGC creation. We produce as much content as our clients need, as quickly as they need it—all from our curated network of creators. We’re scaling UGC and short-form video for leading brands such as Nordstrom, Alo, and Nike, driving compelling social proof online.

The Role:

We are seeking a dynamic and results oriented Account Manager to spearhead the day to day activities for our key client accounts. In this pivotal role, you will serve as the primary point of contact, ensuring seamless execution of account initiatives and fostering strong, lasting client partnerships.

You will be responsible for overseeing all account activity, creative strategy, and driving client satisfaction and business growth. The ideal candidate possesses exceptional leadership, strategic thinking, and relationship management skills, with a proven ability to translate client needs into actionable plans and deliver exceptional results within the world of short form UGC and content creation on Tiktok and Reels.

Responsibilities:

1. Serve as the primary point of contact for all day-to-day activities on assigned key accounts, ensuring clear, proactive communication and swift resolution of client needs and inquiries.
2. Oversee all account activity, meticulously ensuring accurate and timely reporting while upholding a high standard of service delivery.
3. Lead concept development for campaigns and content series across social platforms.
4. Identify opportunities to elevate social media performance and audience engagement.

Qualifications

1. 4+ years of agency experience in creative strategy, content creation, or social media direction.
2. 3+ years of experience in account management and building strong client relationships in a client facing role.
3. A strong portfolio or case study to prove your past social media success of growing a brand page or your own.
4. Strong understanding of organic social media strategy, especially UGC and short-form content for Tiktok and Reels.
5. Highly organized and self-motivated, with a startup mindset.

What We Offer:

1. A collaborative, entrepreneurial small agency environment where you’ll work closely with driven founders and creatives—perfect for learning, growing, and receiving mentorship from those leading the agency’s growth.
2. Clear opportunities for career advancement, with hands-on experience across client relationships, creative strategy, and sales—ideal for someone looking to grow within a tight-knit team.
3. Flexible Work Arrangements – As a small, agile agency, we empower you to work in a way that plays to your strengths. You’ll have the autonomy to take initiative, make meaningful decisions, and create visible impact—both in client results and in shaping the future of the company. We don’t believe in micromanagement, and the role is fully remote.

Compensation:

1. $95,000 - $105,000/year
2. Stock Options $10,000/annually

Eligibility Requirement:

If you’re genuinely interested, please send a brief introduction email to mark@candidnetwork.co explaining why you’d like to join our small agency team and what makes you a strong fit. As a lean, fast-moving agency, we’re looking for people who are excited to wear multiple hats, take initiative, and contribute meaningfully to our growth and client success. In addition, please include a strong case study of you doubling a brands follower or view count in a campaign on TikTok or Instagram.

If you’d like to learn more about us, check out our LinkedIn, the story and team behind one of our biggest clients, and visit our website at www.candidnetwork.co.

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