Top Notch Home Inspections is a fast-growing, multi-inspector property inspection firm on the Big Island of Hawaii. We are looking for the right candidate to become our Weekend Scheduler & Client Support. This person will manage the day-to-day office and scheduling tasks listed below and work closely with the office manager to ensure smooth and effective business operations. The ideal candidate will have intentions of a long-term position within the company. **Once training is complete, this is a work-from-home, virtual office position.

Requirements:

• Reliable
• Strong Attention to Detail
• Problem Solving Skills
• Well Spoken with Excellent Verbal and Written Communication Skills
• Ability to Communicate with People from Diverse Backgrounds and Cultures
• Ability to Prioritize Work During Work Hours with Minimal Supervision
• High Integrity
• Excellent Time Management Skills
• Positive and Joyful Attitude with a Willingness to Learn and Accept Feedback
• Team Player
• Basic Computer Skills
• Must live on the Big Island

Additional Details:

• Compensation will increase as you are able to perform tasks described in each level.
• After the first 90 days and showing ability to perform well compensation will be increased to $18 per hour.
• Training $15/Hour for ~1 Month

Tasks:

• Answering and Returning Phone Calls
• Inputting, Scheduling, Canceling and Deleting Inspections
• Basic Understanding of Spectora Software
• Basic Understanding of the Scheduling Process and Calendar
• Processing Refunds
• Email Inbox Management and Execution
• Preparing and Sending Quotes
• Daily Communication with Inspectors When Needed
• Working Knowledge of Services with Ability to Sell and Explain When Needed.
• Basic Sales Strategy Understanding
• Modifying Existing Inspection Details (add-ons, changes, etc.)
• Weekly Access Instructions
• Basic Understanding of the Inspection Process
• Scheduling and Pricing Re-Inspections and Creating Templates
• Uploading Mold and Asbestos Reports
• Escrow Billing

Compensation and Schedule:
$15 per hour, 23 hours per week, Friday, 8 AM - 5 PM Saturday & Sunday 9 AM – 4 PM

Benefits

Currently Offered:

• After 1 year of employment - 1 week per year of paid time off.
• After 3 years of employment - 2 weeks per year of paid time off.
• HMSA Health Insurance Available After 4 Weeks of Full-Time Employment. The employee is covered 100%.
• Dental Insurance Available After 4 Weeks of Full-Time Employment.

The employee is covered 100%.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Every weekend

Application Question(s):

• Do you currently live in Hawaii?

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: Remote

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