We are seeking a highly skilled Technical Writer with experience in Pharmacy Benefits Management (PBM) to develop and maintain process and policy documentation. This role involves creating clear, user-friendly content and collaborating with cross-functional teams-including Business Area Experts, Developers, and Client teams during PBM implementation projects.

WORKSITE: Alaska - Remote

WORK SCHEDULE: Monday - Friday

COMPENSATION: $25.00 per hour

WHAT WE OFFER:

1. Paid sick leave based on state regulations after 90 days of employment
2. Medical, dental, and vision are offered after a waiting period (60% paid by Fortuna)
3. Free TeleMedicine and Mental Health for all employees and their families
4. Additional volunteer options such as Group Life Insurance, Accidental Insurance, Critical Care, Short Term Disability

WHAT YOU'LL DO:

1. Collaborate with internal teams to understand and document technical operating processes.
2. Develop high-quality content aligned with company standards and audience objectives.
3. Analyze and improve existing documentation as needed.
4. Coordinate with management to ensure the accuracy and completeness of documents.
5. Utilize standardized company templates when applicable.
6. Develop, maintain, and enhance a variety of complex business and user documents.
7. Execute document quality assurance processes to align with established standards and client expectations.
8. Perform writing, copy editing, technical editing, and documentation design activities.
9. Maintain and organize a knowledge repository to ensure document libraries are well-structured and easily accessible.
10. Perform quality assurance checks on documents to ensure adherence to company and client standards.
11. Design and manage document flow, structure, and table of contents to meet project requirements.
12. Review and edit work from junior-level contributors to ensure consistency and accuracy.

WHAT YOU'LL BRING:

1. Demonstrated expertise in pharmacy benefits management policies and procedures.
2. Proficiency in Microsoft Office Suite, including advanced formatting and editing capabilities.
3. Ability to prioritize tasks, meet deadlines, and work independently with minimal supervision.
4. Strong written and oral communication skills for effective interaction with internal and external stakeholders.

Education & Experience Requirements:

1. Certification, formal training, or proven competency in PBM operations.
2. Relevant experience in technical writing and PBM document development.

Preferred Qualifications:

1. Minimum of 2 years of experience in PBM operations documentation.
2. High attention to detail with advanced editing and formatting expertise.
3. Self-motivated with a strong ability to prioritize tasks and meet project deadlines.
4. Ability to simplify complex technical concepts into clear, understandable content.

Fortuna operates as a staffing agency that sources, screens and presents potential candidates for employment opportunities on behalf of our clients.

Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including the CMAS, ITMSA (Tier 2), and CalPERS SpringFed Pool, as well as multiple municipalities and large corporation vendor pools

Career Site: www.gofortuna.com.

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