For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
On the People Development & Learning team, we grow people to grow the business. Our business is constantly evolving, and this team is at the heart of the transformation – providing our employees opportunities to realize their potential by developing skills of the future, and behaviors to transform the way we work. As Assistant Manager, Learner Engagement & Communications of People Development and Learning (PDL), you will play a pivotal role in driving L’Oréal’s commitment to bringing development and learning opportunities to people so they can grow and get equipped with the right skills in a changing world.
What You’ll Do:
As the Director of People Development and Learning, you will play a pivotal role in driving L’Oréal’s commitment to bringing development and learning opportunities to people so they can grow and get equipped with the right skills in a changing world. Reporting directly to the Vice President of the Performance Practice, you will manage a team of learning activators on projects and oversee the development, implementation, and evaluation of a comprehensive learning strategy for Marketing, Digital and Data reaching approximately 12,000 of our US based employees. You will help create a learning ecosystem that enhances LUSA employees' skills, and capabilities to enable professional development and business growth.
Key Job Accountabilities (include but are not limited to):
- Work with your Vice President, the Global People Development & Learning teams, and L’Oreal Executive leadership to build and execute a strategic learning roadmap that accelerates digital, marketing, and data skills across L’Oreal USA.
- Oversee the delivery of roughly 40+ unique learning programs annually and coach the PDL Activators on the team on how to manage logistics, high impact content and best in class learner experience.
- Partner with the three Global Learning University teams to deliver global content and share LUSA perspective/needs to influence the worldwide offer. Identify ways to amplify the marketing and reach of the global programs and adapt global content to the local market as needed.
- Continually meet with digital, data, and marketing leaders in the US to diagnose short and medium-term development needs and create innovative and customized learning solutions to address those needs.
- Apply instructional design techniques to create and deliver strategic/high quality learning solutions, and measure impact. Ensure high value programs have a 360 approach to learning, factoring in on-the-job (OTJ), in-tact team, classroom, coaching, e-learning and other learning formats.
- Oversee the sourcing & management of external experts, speakers, and facilitators, partnering with procurement and ensuring optimal representation of the L’Oreal brand.
- Responsible for maintaining the digital, marketing & data learning budget and ensure that Activators are adhering to L’Oréal’s procurement, legal, and payment policies.
- Ensure that our programming meets the global KPIs (coverage, reach and impact) for all LUSA marketing, digital and data employees. Leverage data to create executory summaries of progress and use findings to inform strategic choices & prioritization of offer.
- Continually benchmark external best practices and evaluate skills gaps, in order to anticipate skills of the future.
- Help to build the profile of the People Development and Learning team internally and externally.
What We Are Looking For:
- 8+ years of experience and/or knowledge in Human Resources, Learning & Development, Marketing and/or Digital functions preferred. Experience working with a large, complex and global organization is preferred.
- Must possess excellent verbal and written communication Skills. Able to communicate a message in an engaging and inspiring way to multiple levels in the organization.
- Strong E.Q. and listening skills, with the ability to influence and collaborate effectively regardless of level.
- Strong analytical & data analysis skills required. Able to analyze large data sets and create story around them; a strong understanding of the Kirkpatrick model of evaluation is preferred
- Project Management Expertise is a must. Proven experience running learning programs both in person and virtually across multiple locations and ability to set strategy, goals, while meeting deadlines.
- Possess strong facilitation skills. Must be confident presenting in front of both large and small audiences and managing group dynamics. Previous facilitation experience is required.
- Should possess strategic consulting & influencing skills. Able to work with leaders to analyze complex business problems and define, validate and develop solutions in collaboration with learning and development partners.
- Proven ability to collaborate is a must. Able to engage cross functional partners to drive towards shared objectives, work closely with other Learning team members to share best practices and ensure high quality program delivery.
- Must stay abreast of learning industry best practices and trends and able to demonstrate knowledge of adult learning principles
- Must be proficient in Microsoft Office Suite, especially Microsoft Excel and Microsoft PowerPoint
Key Skills:
As a skills-based organization, we believe this role offers a unique opportunity to actively engage with, utilize, and further develop or hone the following key skills:
- Activation Excellence
- Change Adoption Activation
- Culture Transmission
- Eventing
- HR Tools & Process
- People Development
- Skills and Talent Assessment
- Talent Management
- Budget Management
- Coaching Conversations
- Data Analysis
- Facilitation
- Learning Content Design
- Questioning and Hypothesis Brief
- Storytelling
This summary describes the general nature of work to be performed and is not an exhaustive list of all responsibilities, duties and skills required of an incumbent in this position.
What's In It For You:
- Salary Range: $140,100-$203,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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