Dealers United Co-Op Managers are a billing specialist that help our dealership-partners, customers, and clients in various industries (automotive, home services, legal services, elective medical) claim their Co-Op advertising dollars from their OEMs. The Co-Op manager helps clients maximize their advertising budgets for social media ads, Google ads, Over-the-top (CTV / Streaming), Email marketing, and other forms of digital advertising.

This is a remote position.

RESPONSIBILITIES:

1. Submit applications for dealerships’ digital ad campaigns to be compensated through automotive dealership OEM programs every month.
2. Thoroughly understand all automotive OEM Co-Op programs and be able to adapt quickly to each program’s intricacies and changes.
3. Meet with account managers and creative team to teach them a thorough understanding of Co-Op, Pre-Approvals, and Claims Approved.
4. Work with finance / billing teams to align billing format to Co-Op standards.
5. Advise on strategies or solutions to overcome rejected applications.
6. Create processes and manage outsourced projects.
7. Manage cases in a timely manner and be responsible for clear communication on progress with account managers and team leads.
8. Professionally and proactively reach out to necessary parties to ensure claims are approved, and work to resolve application issues if any occur.
9. Be familiar with Facebook, Pinterest, Snapchat, TikTok, and Google ad managers and have a general understanding digital advertising performance metrics.
10. Be responsible for asset quality control, reviewing designs for errors, legality issues, Co-Op requirements, functionality, spelling/grammar, etc.
11. Stay up to date and flexible with Facebook, OEM, and industry best practices and guidelines
12. Identify opportunities to make processes more efficient and increase growth within Co-Op departments
13. Study the industries mentioned in the overview section above, including individual OEM trends, styles, and design rules

IDEAL CANDIDATE KNOWLEDGE / SKILLS / ABILITIES

1. Exceptional organizational skills
2. High level of detail-orientation
3. Superior task and time management skills and ability to meet deadlines
4. Ability to address internal requests and issues in a timely manner
5. Willingness to problem-solve, optimize processes, and make decisions on your own
6. Understanding of Facebook advertising strategies and metrics a plus
7. Goal-driven and self-motivated team player with a passion for learning
8. Hold a Facebook BluePrint Certification or be able to complete within 90 days of employment a plus
9. Experience with auditing or quality assurance a plus

KEY MEASURES OF SUCCESS

1. Turnaround time on Co-Op submissions, from Pre-Approval to Reimbursement
2. Retention of Facebook client accounts
3. Total amount of Co-Op dollars reimbursed for Dealer-Partners MoM

TOOLS WE USE

1. Facebook Business / Facebook Ads Manager
2. OEM Portals
3. HubSpot CRM
4. Slack

COMPENSATION

Salary: $65k - 70k

LOCATION

Sarasota, FL

BENEFITS

Vision, Dental, Medical, 401(k), and several other benefits to include unlimited PTO. Detailed benefits discussions will occur throughout the interview process.

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