Position Summary

The Web Experience Manager plays a key role in supporting the development, maintenance, and optimization of the organization's websites. This position works cross-functionally with marketing, data, and external technology partners to ensure web content, performance, and infrastructure align with strategic goals. The ideal candidate brings hands-on experience with Drupal, web technologies, and digital strategy, and is comfortable managing projects and driving results across teams.

1. Essential Duties and Responsibilities:Assist in the development, maintenance, and performance optimization of company websites
2. Support the implementation of web strategies in partnership with stakeholders and the VP of Data Strategy
3. Coordinate and maintain effective relationships with technology vendors, including Drupal development partners
4. Manage web development ticketing system and oversee resolution of issues and requests
5. Support web project planning, scheduling, cost tracking, and delivery coordination
6. Collaborate with web team members to ensure timely and cohesive content delivery.
7. Monitor and report on website performance, user engagement, and conversion metrics
8. Assist with website budget tracking and cost monitoring for ongoing and future projects
9. Research and recommend new technologies, tools, and design trends that enhance user experience and site functionality

1. Technical Responsibilities:Integrate Drupal with third-party APIs and systems
2. Manage and configure content types, views, and taxonomy using Drupal core and templating
3. Implement and maintain user roles, permissions, and workflows within the Drupal platform
4. Optimize site scalability, performance, and server-side security
5. Collaborate with front-end developers and designers to connect back-end functionality to user-facing elements
6. Troubleshoot, debug, and resolve website issues reported by internal stakeholders or users

Qualifications:

1. Education and Experience:Bachelor's degree in Web Development, Computer Science, or a related field
2. 2–4 years of experience in web development, digital marketing, or a related role
3. Technical Skills and Knowledge:Proficiency in PHP, MySQL, and JavaScript
4. Experience maintaining Drupal websites, including security, UI/UX, and API integration
5. Familiarity with hosting platforms like Acquia or Pantheon
6. Experience with SEO/SEM principles and web optimization techniques
7. Understanding of web services and API integration
8. Familiarity with cloud environments (AWS, Cloudflare) and BI/Analytics platforms (e.g., Google Analytics, Quicksight, PowerBI, Looker)
9. Other Skills:Strong organizational and project coordination abilities
10. Excellent communication and interpersonal skills
11. Proven ability to work collaboratively with cross-functional teams
12. Commitment to continuous learning and staying current with digital trends
13. Pay Range:$70,000 - $85,000