We are seeking an experienced Web and Communication Specialist to lead the development, management, and enhancement of organizational websites, digital platforms, and communication strategies for our federal client. The ideal candidate will bring over a decade of expertise in web content management, user experience (UX), accessibility, and digital communications. This role requires both strategic thinking and hands-on execution to ensure that web and communication initiatives align with federal client organizational goals, engage stakeholders, and deliver measurable results.

Essential Duties:

1. Continuously improve organizational websites through data-driven analysis of customer feedback, analytics tools, surveys, and search engine reports.
2. Proactively apply and promote user-centered design and UX best practices to enhance usability and engagement.
3. Collaborate with internal teams to deliver web services, applications, and communication solutions that support organizational objectives.
4. Ensure compliance with accessibility standards (WCAG 2.1, Section 508) and digital inclusion best practices.
5. Develop and maintain website and application templates, style guides, and content standards.
6. Support the organization’s Web Content Management Program, including governance, policies, and best practices.
7. Develop and execute strategies to align web and digital communication platforms with the organization’s branding, corporate communications, and public affairs goals.
8. Oversee content planning, information architecture, design, and implementation for organizational websites.
9. Document and promote best practices for website content management, applications, and digital communications.
10. Provide training and guidance to content owners and contributors on web standards, application use, and communication practices.
11. Analyze FAQs, search queries, and user feedback to improve outreach, self-service resources, and digital content.
12. Manage high-visibility projects with cross-functional stakeholders, ensuring alignment with organizational priorities.
13. Advise on innovative solutions for website development, content strategy, and digital communications.
14. Establish and enforce plain language, accessibility, and compliance standards across all digital platforms.
15. Ensure website content is accurate, relevant, and timely, while identifying and correcting outdated or noncompliant material.

Required Qualifications

1. 10+ years of progressive experience in web management, digital communications, or related fields.
2. Proven track record of leading large-scale web projects and digital initiatives.
3. Expertise with web content management systems (e.g., Adobe Experience Manager, Drupal, WordPress) and legacy system transition.
4. Strong understanding of UX design, accessibility, and web standards.
5. Exceptional communication and collaboration skills, with the ability to engage and influence stakeholders at all levels.
6. Experience in developing and maintaining governance frameworks, policies, and training programs for web content management.
7. Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.

Preferred Skills

1. Experience managing cross-departmental web teams or liaison groups.
2. Familiarity with enterprise-level search appliances and analytics platforms.
3. Knowledge of branding, digital marketing, and corporate communication strategies.
4. Ability to work on complex, high-visibility projects under tight deadlines.

About Us

FedGeek is leading the next generation of federal consulting. Our mission is to provide passionate service to every customer. We built FedGeek to raise the bar in government contracting because excellent service should be the standard, not the exception. We value collaboration, excellence, and ownership. We hold ourselves to a higher standard and bring a rare energy and commitment to our projects. This is where passion meets mission. This is FedGeek.

Notice

Come as you are! FedGeek is an equal opportunity employer. Our employment decisions are based on business needs and individual qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. FedGeek is a progressive and open-minded company that does not tolerate discrimination or harassment of any kind.

Job Type: Full-time

Benefits:

1. 401(k)
2. 401(k) matching
3. Dental insurance
4. Employee assistance program
5. Flexible spending account
6. Health insurance
7. Health savings account
8. Professional development assistance
9. Tuition reimbursement
10. Vision insurance

Experience:

1. web management: 10 years (Required)

Work Location: In person

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