At Lightspeed Voice, we pride ourselves on delivering secure, reliable, and innovative communication solutions to businesses across the country. We’re seeking a detail-oriented and resourceful Software Reliability Engineer to join our fast-moving, entrepreneurial team.
In this role, you’ll focus on identifying, diagnosing, and resolving software issues across our web and telephony platforms, built primarily on Laravel, Angular, and Asterisk. If you have a passion for troubleshooting, a knack for creative problem-solving, and thrive in a dynamic environment, we want to hear from you!
Position Highlights:
- Location: Remote (Only candidates within the USA will be considered).
- Type: Full-time.
- Experience: Candidates with 4+ years of experience in PHP web application development and debugging are encouraged to apply.
Responsibilities:
- Identify, diagnose, and resolve bugs across our Laravel, Angular, and Asterisk-based platforms.
- Collaborate with QA team and developers to understand and address root causes of issues.
- Analyze logs, user reports, and system data to pinpoint errors and performance bottlenecks.
- Write clean, maintainable, and well-documented code to fix identified issues.
- Test and validate bug fixes to ensure they meet functional and performance standards.
- Assist in improving error detection, reporting, and monitoring processes.
- Communicate effectively with stakeholders to provide updates on issue resolution and timelines.
Required Skills:
- Strong expertise in PHP (8.x), particularly with the Laravel Framework.
- Proficiency in Angular for front-end debugging and fixes.
- Solid experience working with MySQL databases, including query optimization.
- Familiarity with troubleshooting REST APIs and system integrations.
- Understanding of Asterisk or telephony systems, with experience in VoIP debugging.
- Proficiency with Git version control and collaborative workflows on GitHub.
- Exceptional attention to detail, with a commitment to delivering fixes that are "done once and done right," ensuring long-term reliability and minimal rework.
Bonus Skills:
- Experience with Kamailio (or OpenSIPS) and RTPEngine for telephony troubleshooting.
- Familiarity with Node.js, FreeSwitch ,3CX ,or other frameworks.
- Knowledge of CI/CD processes and tools (e.g., Jenkins, GitHub Actions).
- Experience with performance monitoring tools and techniques.
Why Join Lightspeed Voice?
At Lightspeed Voice, we believe that collaboration and growth go hand-in-hand. You'll be part of a supportive team that values open communication and thrives on solving challenges together. Our goal is to provide you with the tools, mentorship, and opportunities to excel and succeed in your role. Your success is our success, and we can’t wait to see what you’ll achieve!
Job Type: Full-time
Pay: From $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Do you currently reside in the USA?
Education:
- Bachelor's (Preferred)
Experience:
- REST API development: 2 years (Preferred)
- Git SCM & GitHub: 2 years (Preferred)
- PHP: 2 years (Preferred)
- MySQL 5.7+: 2 years (Preferred)
- Asterisk: 2 years (Preferred)
- Kamailio: 2 years (Preferred)
- Laravel: 2 years (Preferred)
Work Location: Remote
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