At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

About The Role

We are seeking a Program Coordinator to join our dynamic team. In this role, you will closely collaborate with the Program Manager and the Client to ensure a seamless program. As an extension of the Program Manager, you will provide administrative support throughout the program life cycle, supporting meetings & events in both NORAM and EMEIA (Europe, the Middle East, Africa & India).

As a Program Coordinator You Will
 

• Support the Program Manager with event supplier research, proposal preparation, budget templates. Embrace a team player mentality as Client and BCD adopt an “All hands-on deck” approach when implementing a program.
• Manage attendee information and prepare event reports (rooming lists, attendee lists, etc.).Create name badges, communication templates, tent cards, luggage tags, invitation templates, and handle packing, shipping, and tracking of meeting materials in the office
• Utilize Cvent for editing registration websites, sending invitations, attendee list management, reports, hotel and ground transportation coordination, event reporting, and survey creation.
• Coordinate and reserve restaurants, ground transportation, entertainment, etc. as directed by the program manager.
• Monitor and respond to requests in functional event mailboxes and provide administrative support at the client office, including maintaining file share, program files, and general working documents as requested by the program manager.
• Coordinate vendor creation files, purchase orders, and payments, and process event supplier contracts.
• Ensure a positive and memorable experience for clients, attendees, and staff from invitation stage to departure.
   

You’re Good At
 

• Managing multiple priorities and adapting to changing circumstances. Exceptional problem-solving skills and ability to remain calm under pressure.
• Collaborating effectively within a team.
• Utilizing Cvent and Microsoft Office Suite.
• Providing exceptional customer service and going above and beyond to ensure a positive attendee experience.
   

You Might Also Have
 

• Ideally, 2 years of similar experience. Recent experience working in Cvent attendee management and/or web development.
   

You Should Know
 

• This role is hybrid and operates in the EST time zone (Office located in Midland, Michigan). Hours for this position is 6 AM - 3 PM Eastern Time. This is non-negotiable.
• Up to 10% travel is required, included possible travel to EMEAI (Europe, the Middle East, Africa & India); valid US Passport required.
• Covid vaccination may be required for this role.
   

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The annual pay range for candidates in applicable jurisdictions in the US for the position of Meeting Coordintor is between $45,000 - $60,000/year. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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