Customer Service Representative Job in Maryland | Yulys

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Company Name: GKN Automotive

Salary: USD 29.00
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USD 39.00 Hourly

Job Industry: Electrical/Electronic Manufacturing

Job Type: Full time

WorkPlace Type: remote

Location: Maryland, Florida, United States

Required Candidates: 100 Candidates

Job Description:

Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Issue Resolution: Identify and resolve customer issues, ensuring a high level of customer satisfaction.
Product Knowledge: Maintain a thorough understanding of the company's products and services to provide accurate information to customers.
Documentation: Record customer interactions and transactions in the company’s database for future reference.
Feedback Collection: Gather customer feedback and report it to management to help improve products and services.
Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience.
Training Participation: Attend training sessions to stay updated on product changes and customer service best practices.

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