WHO WE ARE

We are fueled by a passion for difference, service excellence & your happiness. We have fun, we work hard and we are innovative.

POSITION TITLE: Venue Manager + Assistant Venue Manager

DIRECT SUPERVISOR: Director of Venue Operations/Executive Team

RESPONSIBILITIES: Responsibilities include but are not limited to:

• Lead staff by setting the example, exhibiting the highest of uniform and service standards, grace under pressure, positive attitude, and professional demeanor at all times

• Hiring, training and development of all line staff and housemen

• Complete timely and accurate payroll

• Create weekly schedules according to staffing and labor cost guidelines

• Manage timekeeping system for all overtime, edits, employee changes and weekly reports

• Maintain and control parking areas (based on venue needs) cleanliness; plowing, valet, offsite parking, overflow, vouchers

• Ensure functions spaces are maintained with highest standards of cleanliness and ambiance at all times (temperature, lighting, etc.) through opening and closing procedures

• Maintain proper levels of all operating supplies, including uniforms

• Complete inventory: beverage, china, glass, flatware, dry goods, paper supplies, equipment etc.

· Run all BEO meetings in 30 minutes or less. Review all BEOs, Change Logs; prior to BEO meeting.

• Complete weekly ordering and invoicing of all beverage and linen needs per event order

• Oversee events per the BEO, create event service plans, greet clients, and direct line staff and houseman (SOP)

• Update all employee communication boards and BEO boards

• Follow up on special vendor and guest requests

• Complete and perform cash bar bank deposits, bank drops, change order, bar banks

• Schedule and manage facility space maintenance – event security, HVAC, trash, elevator usage (venue specific)

• Effectively collaborate between departments to ensure a positive experience for guests and employees

• Financially responsible for venue. Responsible to report on budgeting and revenue analysis as well as maintaining labor, beverage costs and additional operations lines monthly.

• Responsible for all monthly profit and loss analysis statements; reviewing all GL items to ensure proper coding.

• Hire, develop, and oversee assistant venue managers including scheduling and mentoring.

• Responsible to deliver reviews to managers and eligible employees

• Directly responsible to properly sign off on all invoices, operating expenses as well as capital expenditures.

• Complete understanding of Longwood Beverage Program; Brands, Pricing, Inventory, Requisitions, Special Requests, Costing and Securing.

• Execute Longwood Guidelines and SOP 100%. (Tastings, Uniform Policy, Capital Planning, BEO Distribution and Change Log, Menu Signage etc)

POSITION EXPERIENCE:

At least 5 years of venue/ banquet manager or food and beverage management experience

Effective leadership and collaboration skills as a department head

LONGWOOD REQUIREMENTS (SHOULD NOT BE CHANGED)

• Proficient in Computer skills – Microsoft Office

• Require availability to work flexible hours and weekends

• Exceptional organizational, multi-tasking, written & verbal communication skills

Collaborate with all departments and foster team environment

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training

Experience level:

• 5 years

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Boston, MA 02116: Relocate before starting work (Required)

Work Location: In person

 

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