End Date

Thursday 18 June 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

Interprets and Implements learning and development policy and processes and delivers high quality professional advice and support to senior stakeholders EITHER through managing a team AND/OR operating as a generalist or specialist in a specific learning and development discipline.

Job Description

Change & Design Manager (E)

Job location - Hyderabad

Work mode - Hybrid

Exp: 10 - 20 years

Role Overview

The role of the Change and Design Manager is to lead a team of designers that design change, business and curriculum content across the division, archetypes and platforms.

Key Skill Requirements

The role requires the following skills:

1. Communication – Skilled in using various communication techniques to gather detailed information.
2. Storytelling – Ability to use an appropriate tone of voice and writing style to meet the objectives of the learning content.
3. Resilience, Wellbeing & Adaptability – Ability to lead a team working at pace, manage competing priorities, multi-task, and deliver within timelines.
4. Colleague Experience – Learner-centric decision-making with a digital focus aligned to wider business strategies.
5. Design Technical Skills – Graphic design expertise to create impactful learning using tools such as Articulate, Adobe Creative Cloud applications, and M365.
6. Creativity & Innovative Thinking – Using design thinking to improve user experience, strong visual design skills, and identifying opportunities via data analysis.
7. Agile Delivery – Focus on agility, pace, efficiency, and alignment with platform culture, tools, and methodologies in a large organisation.
8. Learning & Talent Development – Driving a team to understand how a positive learning experience impacts colleague performance and wellbeing.

Key Activities

1. Manage a team of Change and Design Consultants to create and maintain learning content, fostering curiosity and innovation using learning theories.
2. Simplify complex information into clear, easy-to-understand learning content.
3. Create and lead a design plan ensuring consistent, high-quality learning solutions aligned with brand standards.
4. Ensure adherence to risk and governance standards for all design activities.
5. Collaborate with designers and business partners to select the right learning solutions using modern technology and learning science.
6. Develop proposals, storyboards, and scripts before content design, focusing on strategic design decisions.
7. Support end-to-end management and delivery of learning products and curriculums, including:
8. Training Needs Analysis (TNA)
9. Quality Assurance
10. MI tracking and reporting
11. Risk management
12. Governance and evaluation
13. Lead and design immersive learning using tools such as Articulate, Adobe Creative Cloud, and M365.
14. Promote an inclusive culture with curiosity and adoption of best practices and emerging tools, including AI-based platforms like Synthesia and PowToon.
15. Drive a “curation first” approach to maximise value from curated learning content providers.
16. Performance manage the team to support skill development and address underperformance.

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