Overview
The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.
Hours of Work: Monday - Friday, 8:00am to 5:00pm.Screening will begin ASAP and continue until the position(s) is filled.Start date to be determined, but as soon as practicable after the hiring/interview process
Salary and Benefits: This is a full-time, benefited Professional l level position. Starting salary range: $40,260.00 - $45,512.00/annually, depending upon experience.
Educational Benefits for the employees and dependentsTuition Reimbursement15 - 18 Paid Holiday/Closure DaysTwo Paid Personal DaysHealthcare/Dental/Vision/Life InsuranceGenerous Retirement Benefits - 14.62% Employer Paid/4% Employee PaidPaid Vacation and Sick LeaveOnsite Childcare CenterProfessional Development Opportunities
Job Summary: Core responsibilities of this position include:
The Executive Administrative Assistant I is a position within Laramie County Community College's (LCCC) Performance and Planning (P&P) Division. The core responsibilities of this position include but are not limited to: providing administrative and technical support for P&P, Integrated Technology Services (ITS), Institutional Projects, Sponsored Awards and Compliance, and Institutional Research, which may include incoming electronic, telephone and walk-in customer traffic; division level budget tracking, processing, placement and receiving of purchases; arranges travel and processes travel requisitions; maintenance of VPPP and ITS virtual offices and other internet information; assists with preparing and reviewing LCCC's program/function assessment, program reviews and end-user support for selected software; monitors and documents special accreditation activities; and performs general office duties including scheduling appointments, distributing mail, and take minutes during requested meetings during regular institution hours.
Other tasks may be assigned based on contemporary institutional need.
Essential Functions
Essential Functions: - this position is Exempt, i.e., is not eligible for compensatory or overtime pay provisions of the FLSA. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned).
Performance and Planning (P&P) Administrative Support - This position serves in a primary administrative support role for the VPPP and ITS, providing the first point of contact via excellent and highly professional customer service. Representative duties may include:
* Handles incoming contact with individuals via telephone, electronic, and/or walk-in customers; provides quality customer service to those incoming contacts, screens and prioritizes, determines the P&P or ITS Personnel to direct the customer to, solicits information to determine urgency level of incoming customer needs, gathers sufficient information to effectively and professionally prepare the P&P or ITS Professional who will be receiving/following-up with the customer, scheduling a meeting/appointment when needed and - if appropriate - handling the inquiry personally.
* Provides administrative support for any P&P-related meetings, training sessions, activities, which may include arranging for location, setting up technology needs, refreshments/catering, travel, needed supplies, contacting meeting participants, confirming schedules, sending meeting reminders, etc.
* Professionally prepares various documents, meeting minutes, agendas, reports, graphs, and presentation handouts, correspondence, for both internal and external use in support of P&P Division activities; utilizes various software applications to create/maintain facts and figures, cost tracking, etc.
* May perform research, when appropriate, to improve function performance of this position.
* Receives, organizes, and files appropriate documentation that is required to be retained for P&P purposes.
* Utilizes issued purchasing card or limited purchase orders to source, purchase, receive and obtain necessary supplies, equipment, or services in accordance with the College's policies and procedures.
* Maintains and updates as necessary, a record system for coordination of P&P budget tracking; reconciles budget expenditures in partnership with other P&P Team members for their review.
Performance and Planning Processing Support - This position is responsible for the effective and efficient P&P processing of all aspects. Representative tasks may include:
* Establishes and revises work methods, forms, formats, and standards to improve operating efficiency of the technical aspect of business processes; utilizes various software applications to create electronic forms, improves efficiency in employee data processing by reducing redundancy when appropriate.
* Coordinates the annual operation of the ITS purchasing function assessment process.
* Plays an advisory role in the creation of electronic forms in the ITS Helpdesk software.
* Organizes and maintains the integrity of P&P electronic files which may include performing regular data; converts paper documentation to electronic formats as determined appropriate and as directed.
* Update and maintain Standard Operating Procedures for this position.
Performance and Planning Team Support - This position is accountable for functioning as an effective member of the P&P Team in the provision of quality service, support, and continuous process improvement; representative responsibilities include:
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- Assists in the efficient day-to-day operation of the P&P office; functions in the role of an 'office manager' in supporting the P&P team, which may include: coordinating and managing team members' schedules, responding to inquiries from external parties when appropriate, etc.
* Such support services will include processing and administrative support in special projects on P&P-related topics.
* Coordinates with VPPP on balancing workload needs of various P&P departments.
* Acts in a primary role of ensuring adequate office supplies are available in support of the professional and efficient functioning of the P&P office overall; works directly with appropriate vendors in ordering supplies, considers reasonable cost when selecting and ordering items used in the effective accomplishment of P&P departmental processes. Order supplies through Source, Amazon, or other vendors. Utilizes P-card for necessary purchases in the department. Document and reconcile P-Card in accordance with established policies.
* Participating in the evaluation of various technology services, training, and software modules appropriate to current and forecasted needs of this position.
* Ensures operation of P&P equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories, etc.
* Provides logistical support for P&P employees approved travel for professional development, state-wide meetings, etc.; provides general guidance and forms for travel requirements/reimbursements.
* Assists with the development of and may conduct employee trainings regarding general assessment, planning, P&P function activities within specific software.
Knowledge, Skills, and Abilities:
* Advanced working knowledge and ability with personal computing applications - specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional), as well as database management systems.
* Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process). Ability to read, interpret and consider possible applications of business literature and legal documents.
* Capable of supply and inventory management for a small professional office.
* Skills and abilities to perform as a detail-oriented, organized, self-starter, and able to handle expeditiously, accurately, and confidentially the rapid receipt of communications from all sources-written, email, voice mail, one-on-one with attention to detail; able to act on own initiative while exercising reasonable judgment.
* Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings - either face-to-face, by telephone, or by other electronic means - ability to communicate in an informative manner, effectively listen, and be able to handle a variety of situations with concern and confidence.
* Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines, frequent interruptions, and some interpersonal pressure.
* Ability to effectively and professionally execute the essential functions of this position with proven capabilities in establishing appropriate professional rapport, communicating with courtesy and tact, accurately determine others needs, collecting necessary information, and follow-through when requested.
* Ability to respond to common inquiries from college faculty and staff, regulatory agencies, vendors, regional business community, and others as may be necessary.
* Knowledge of basic office equipment including (but not limited to) personal computer and associated peripherals, fax machine, multi-line telephone, voice recorders, and other electronic devices.
* Ability to travel when necessary.
Physical/Mental Demands: (The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
To successfully perform the essential functions of this position, an employee must be able to:
* Maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors.
* Comply with highly inflexible deadlines abd adapt to a variable work schedule; including evenings and weekends as needed
* Interact with employees and/or students, past employees and/or students, members of the general public, and others who express opinions or may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such
* Engage in multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer
* Frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds
* Ability to effectively listen and perceive the nature of sounds and spoken words at normal speaking levels with or without correction.
Qualifications
Education and Experience Requirements:
Minumum Qualifications:
* Associate degree from a regionally accredited institution in business, communications, or related field of study or in lieu of the educational requirement, three years of experience in a professional environment as an administrative assistant may be substituted for an earned degree.
* Two years of experience working in a customer/client service and support role.
* One year of experience with an intermediate skill level using Microsoft Applications Word, Excel, and Outlook.
Preferred Qualifications:
* Bachelor's degree from a regionally accredited institution in business, communications, or related field of study.
* Two years of work experience utilizing large-scale databases for assessment, planning, and purchasing is strongly preferred.
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If you are selected for the position, your appointment is contingent upon successful completion of a background check. LCCC reserves the right to end this employment agreement should the results of your background investigation not be successful.
LCCC DOES NOT SPONSOR H1B VISAS
Equal Opportunity Employer
Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.
The College has a designated person to monitor compliance and to answer any questions regarding the college's non-discrimination policies: Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY 82007,
307-778-1217
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