Are you an experienced web professional who thrives at the intersection of website development, project leadership, and client relationships? Are you passionate about using your expertise to help nonprofits grow their impact? Nonprofit Megaphone is a fully remote company looking for an experienced Executive Web Services Lead who can confidently oversee website projects, collaborate with clients and internal teams, and help deliver high-quality web solutions for nonprofit organizations.

Nonprofit Megaphone empowers organizations to expand their reach and impact by assisting them in obtaining and effectively managing the Google Ad Grant. Through this grant, nonprofits are able to share their stories with a wider global audience. Our team was recently recognized by Inc. Magazine on the Inc. 500 List as one of the fastest-growing companies in America.

At Nonprofit Megaphone, our team is 100% remote, so we are one of the few companies where working from home is the rule, not the exception. Because we are remote, we take team Environment

very seriously. We Enjoy chatting with each other over Slack, our internal instant messaging system, and we get together for an (optional) in-person retreat once a year. Nonprofit Megaphone also understands the need for portable and flexible careers and proudly supports military spouse employment through the Hiring Our Heroes #DiscoverTheTalent initiative.

Position Specifics: Full-Time, W2, hourly position, Continental United States, 9:00-5:00 M-F within EST, CST, MST, PST time zones.

Perks:

• Robust On The Job Training: With Nonprofit Megaphone’s hands-on training you will learn new career Capabilities, in-demand tech knowledge, and gain the confidence needed to transition and thrive in your new career. There is no need for direct experience!
• Earn While You Learn: During your first 90 days you’ll be paid while you learn each new Capabilitiesand technology.
• Remote First Environment: We thrive in our remote environment and want you to as well. We spend time getting to know one another and building relationships both virtually and in person.
• Growth: Nonprofit Megaphone recognizes great assets when we see them. Our employees have the ability to continue their learning and growth through annual and ongoing development.
• Workplace Cohesion: We are a no drama llama environment and strive to build and support an atmosphere that is centered around inclusivity, honesty, drive, and transparency. As part of our commitment to fostering growth and collaboration, we also offer mentor hours once a week, provided by each member of our leadership team.

Compensation and Benefits:

• 11 Federally Paid Holidays and 3 weeks of PTO after 90 days of employment.
• Soft-close week between Christmas Eve and New Year’s Day, allowing you time to relax and recharge before the new year.
• After completing paid training, you’ll receive a minimum of $400/month in credit through ICHRA or $300/month through NPMPerks, which can be used for insurance or medical reimbursements. If you opt into ICHRA, we have a benefit guide to establish a Health Savings Account for healthcare savings!
• IronGate’s FICA Reduction Program available after 90 days.
• A $500 starting balance in your Tech & Wellness Stipend account upon successful completion of your 90-day review, followed by a recurring $20/month on your 1-year anniversary.
• 401k match after 1 year of service.
• Commission incentives above your hourly pay and more! Opportunities for commission include maintaining and renewing client relationships, selling additional services, and bringing in new leads.

Executive Web Services Lead Pay Structure:

• Base Salary: $80,000 annually
• Incentive Compensation: Additional performance-based incentives tied to the successful growth of NPM’s Web Services offering.
• Year-One On-Target Earnings: $120,000+

On-target earnings assume successful achievement of the client-growth and revenue milestones established for the role. The milestones are intentionally ambitious and reflect the significant ownership and growth responsibility associated with this position.

Job Summary:

Please note: While this listing is titled Web Development Project Manager to help connect with candidates whose experience aligns with the position, the role we are hiring for is our Executive Web Services Lead.

The Executive Web Services Lead will build Nonprofit Megaphone’s Web Services offering from the ground up and own its development, launch, delivery, and ongoing growth.

Initially, you will personally manage and deliver website projects for early clients while developing the processes, systems, standards, and client experience that will become the foundation of the service. As demand grows, you will transition the offering into a scalable operation supported by a trained team.

This position combines web strategy and delivery, client relationship management, project management, process development, leadership, and business growth. The ideal candidate is highly self-directed, comfortable operating with significant ownership, able to turn an idea into a repeatable service, and motivated by measurable results.

This role reports directly to the CEO / Integrator.

Key Responsibilities & Duties:

• Build NPM’s Web Services offering: Turn the concept of Web Services into a clear, repeatable, client-ready service with defined scope, deliverables, timelines, standards, and measurable outcomes.
• Personally deliver early website projects: Manage and execute website projects for initial clients while the service model is being established and refined.
• Create an exceptional client experience: Serve as the primary point of contact for Web Services clients, establish clear expectations, maintain strong communication, and keep projects moving toward completion.
• Translate client needs into website strategy: Understand each organization’s goals and convert those needs into clear project plans, deliverables, timelines, recommendations, and next steps.
• Develop repeatable systems and processes: Build and document the end-to-end Web Services workflow, from discovery and scoping through website build, review, launch, and post-launch handoff.
• Establish tools and standards: Select and refine the tools, templates, systems, project-management processes, quality standards, SOPs, checklists, and resources necessary to deliver projects efficiently and consistently.
• Own quality control: Ensure websites meet NPM standards for professionalism, functionality, quality, and client readiness before launch.
• Drive Web Services growth: Partner with NPM leadership and relevant team members to identify early clients, refine the offering, generate recurring revenue, and grow the service according to established milestones.
• Learn from early projects: Use client feedback and real-world delivery experience to identify bottlenecks, risks, inefficiencies, unmet needs, and opportunities to continually improve the offering.
• Track performance and results: Monitor Web Services growth, client acquisition, recurring revenue, project performance, client feedback, and service-development needs and provide regular updates to leadership.
• Prepare the service to scale: Develop a clear strategy for future capacity, staffing, roles, responsibilities, training, workflows, and quality-control processes.
• Build and develop the Web Services team: As demand grows, recruit and/or train team members and ensure they can consistently deliver work according to established NPM standards.
• Operate with ownership: Work independently and proactively in a remote environment, solve problems without waiting for step-by-step direction, and maintain a high level of organization and follow-through.
• Continually improve: Look for opportunities to strengthen client results, improve efficiency, enhance the Web Services offering, and responsibly grow the service over time.

Qualifications:

• Website development and delivery experience: Demonstrated experience successfully building, managing, launching, or overseeing professional website projects.
• Strong understanding of the website lifecycle: Comfortable managing projects from discovery and scoping through development, revisions, launch, and post-launch support.
• Service-building mindset: Able to take an early-stage concept and turn it into a structured, repeatable, scalable service.
• Entrepreneurial ownership: Comfortable operating with significant autonomy, taking initiative, solving ambiguous problems, and being accountable for outcomes.
• Client relationship Capabilities: Experience leading client conversations, gathering requirements, managing expectations, communicating timelines, navigating feedback, and delivering an excellent client experience.
• Project management: Highly organized and capable of managing multiple moving pieces, client deadlines, internal priorities, deliverables, and follow-up simultaneously.
• Process development: Able to create effective SOPs, workflows, documentation, checklists, templates, and quality-control processes.
• Business and growth orientation: Comfortable being accountable not only for delivery quality but also for client acquisition, recurring revenue, and the overall growth of the service.
• Leadership potential: Able to develop systems that can be taught to others and eventually recruit, train, support, and oversee team members as the service grows.
• Exceptional communication: Strong English grammar, composition, and professional written and verbal communication Capabilities.
• Tech-savvy mindset: Comfortable learning and evaluating website platforms, digital tools, project-management systems, and new technology.
• Independent problem-solving: Resourceful and able to identify a challenge, evaluate possible solutions, make thoughtful decisions, and move work forward without extensive direction.
• Adaptability: Comfortable working in an evolving role where responsibilities, processes, and standards will continue to develop as the service grows.
• Receptive to feedback: Open to coaching, constructive criticism, experimentation, and ongoing development.
• Values-driven team member: Embodies and upholds NPM’s core values: Growth Champion, Results, Always Honorable, No Drama (Llama), and Team Player

Tech Requirements:

• A quiet, distraction-free environment for Zoom calls.
• A computer with a functional webcam and headset or headphones for high-quality virtual communication.
• Reliable, high-speed internet connectivity.
• Comfort working independently with web-based tools, communication platforms, project-management software, and other digital systems in a fully remote environment.

To apply for this role:

Please submit your application through this form: https://forms.gle/reLGNB8wpxYSvvzT9

Important: All sections of the form must be completed for your application to be considered. Please do not apply via Indeed—while we Enjoy that you found us here, we manage all applications through our current system.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Flexible spending account
• Paid time off
• Professional development assistance

Application Question(s):

• Did you submit your application through this form: https://forms.gle/reLGNB8wpxYSvvzT9

All sections of the form must be completed for you to move on to the next steps of the application process.

Work Location: Remote

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