Kalahari Resorts and Conventions delivers an unparalleled waterpark resort and conference experience, all under one roof. This authentically African-themed resort boasts America’s largest indoor waterparks and features well-appointed guest rooms, the full-service Spa Kalahari, an engaging family entertainment center, on-site signature restaurants, unique retail shops, and a state-of-the-art convention center.

We invite you to apply for our open SMERF Sales Manager role. In this position, your primary responsibility will be to solicit, develop, and maintain accounts in your assigned market segments through direct sales efforts, ensuring that budgeted financial results are achieved and even exceeded.

Your day-to-day responsibilities will include:

• Maintaining regular contact with existing accounts in your assigned market segments.
• Identifying and developing new accounts through telephone solicitations and email.
• Conducting outside sales calls to local industry accounts.
• Following up on all leads and inquiries.
• Participating in civic events and organizations.
• Developing and implementing monthly and yearly sales action plans.
• Engaging in weekly sales and staff meetings.
• Resolving, rectifying, or mediating guest issues.

Our requirements for this role include:

• A broad understanding of the tourism industry and the day-to-day operations of a hotel/resort.
• A four-year bachelor’s degree in Hotel Management and/or a four-year bachelor’s degree in sales, marketing, or a relevant field is beneficial.
• Demonstrable experience and success in developing and closing group business.

A successful candidate will consistently show initiative in job performance, including anticipating tasks before they become necessary and maintaining composure and objectivity under pressure.

If your background aligns with what we’re looking for and you possess a service-oriented personality, we encourage you to consider joining our dynamic and industry-leading team.

Salary: $42,000-$55,000 per year, with an additional expected commission of $10,000-$20,000.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling Of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Above-industry average compensation
• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts and Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) and Round Rock, Texas (2020).

Kalahari Resorts and Conventions is an equal opportunity employer.

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