BOCONCEPT Furniture Danish Design since 1952
We are hiring a Manager/Sales for our showroom in Los Angeles. An experience in the furniture / design industry is a must have.
Duties and responsibilities
Profit and Loss Management
- Plan the sales development in store
- Prepare weekly sales summary and monthly reports
Sales Management
- Ensure that all clients are properly served
- Develop a selling strategy based on market trends, sales objectives and inventory control
- Ensure that all the sales team fully understands the selling strategy and applies it
- Monitor sales and product performance of both showroom and inventories
- Prepare materials and conduct weekly sales and product training to the retail team
Inventory
- Be fully aware of the inventory of all product lines at all times, anticipating stock build-up and shortages, and maintaining reasonable levels as much as possible
Customer Service
- Ensure that each member of the sales team provides an excellent service to each individual entering the store
- Work together with the customer service team to solve difficult and complex situation
Team Management
- Motivate your sales team to serve all clients in excellent standards and to hit sales target
- Conduct annual performance reviews for the team
- Keep track of each individual employee's performance, defining tasks and setting goals
- Be in charge of hiring and conducting interview of prospective candidates
- Employs and retains high quality staff at the right compensation level
- Oversee and ensures all vacation and absences taken are in line with company policies and procedures, while also properly manage all unused days off
Sales Administration
- Ensure all sales activities are properly processed according to the company's procedures
- Process sales reporting according to the company's procedures
- Prepare and analyze aging report and ensure prompt payment receipt
Communications
- Assists the Marketing Team in implementing all communication activities for the store
- Propose to the Marketing Team all communication activities which could help achieve the sales objectives of your store
Requirements
Experience
- Minimum 3 years of experience in the retail environment
- Furniture / Design industry experience is required
- Experience on management level. Not necessarily as a SM. ASM or perhaps none may be acceptable. Depends greatly on the candidate's previous manager's assessment
- Proven results of any kind would be a great advantage
Personality
- Most importantly, you are eager to serve. Not only clients but also your staff
- Driven to achieve successful personal development without giving up when it's getting tough
- Willing to put many hours into the store and team's development
- Open to learn about a new retail culture and behavior
- Can handle all sorts of constructive feedback
- Reliable in terms of follow up, execution, deadlines, and discipline
- An absolute role model in regards to good manners
- Continuous proactive mindset
- Eager and self-proactive in learning new skill-sets and knowledge within the industry and your position
Skill-set
- Fairly advanced with in-store routines and management, e.g. rostering, reports, maintenance etc.
- Understands the importance and how to utilize different personalities in a sales team
- Able to teach and train staff and peers in product knowledge
- Able to inspire and coach in groups and individually to reach new milestones.
- Excellent command of English with the ability of conveying speech into an efficient manner for all levels
- Able to handle customer with challenging requests and complaints
- Able to provide possible solutions for any given challenge
- Structured in terms of daily, weekly, and yearly routines Able to juggle many tasks and projects at the same time without losing focus on the store's performance'
'Work Remotely
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
Shift:
Weekly day range:
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 5 years (Preferred)
- Retail sales: 5 years (Required)
Work Location: In person
Looking for more jobs near me. Find your favorite job now by visiting our jobs page.
