The Senior Manager, Learning & Development is responsible for leading Anderson University, the Company’s internal learning and development function responsible for driving training, leadership development, onboarding, professional growth, and ongoing employee education across the organization.

This role oversees all aspects of learning and development initiatives across the organization, including conducting learning needs analyses, maintaining the instructional model, ensuring a current and aligned curriculum, managing the instructional design of various training programs, and driving completion of learning initiatives across the business. Additionally, the Senior Manager will lead a small team of Learning & Development specialists, ensuring projects, communications, and training deliverables are executed effectively and on time.

Key Responsibilities:

Leadership of Anderson University:

1. Manage multiple learning initiatives, projects, and deadlines simultaneously in a fast-paced environment.
2. Ensure learning programs, communications, and deliverables are executed accurately, consistently, and within established timelines.
3. Oversee the operations of Anderson University, ensuring that learning initiatives are aligned with the company’s strategic goals.
4. Conduct learning needs analyses to identify skills gaps and training opportunities across the organization.
5. Maintain and update the Anderson instructional model, ensuring consistency and effectiveness in the delivery of all training programs.

Curriculum Development and Training Initiatives:

1. Drive completion of required training programs and ensure timely follow-up with employees, managers, and leaders across the organization.
2. Track participation, completion rates, and outstanding training requirements, escalating gaps or delays as needed.
3. Identify opportunities to improve learning processes, increase participation, and strengthen accountability across the organization.
4. Ensure that the curriculum remains current and relevant by regularly updating course content and training initiatives in response to organizational needs.
5. Direct the development of training programs to ensure alignment with company objectives and promote continuous employee development.

Instructional Design:

1. Lead the instructional design process, working closely with the L&D team to develop engaging and effective learning programs.
2. Oversee the creation of e-learning courses, workshops, and blended learning solutions that meet the diverse needs of employees.

Team Management:

1. Manage and mentor a small team of Learning & Development specialists, ensuring the effective execution of training initiatives.
2. Foster a culture of continuous learning and professional development within the L&D team.

Collaboration with Key Stakeholders:

1. Develop and execute employee-facing and company-wide communications related to training initiatives, onboarding, leadership development, and learning programs.
2. Partner with department leaders to ensure training initiatives are implemented effectively and completed on time.
3. Work closely with the Director of HR, department heads, and senior management to ensure that learning programs align with business goals and meet the needs of the workforce.
4. Collaborate with subject matter experts to create tailored learning solutions that address specific team or department requirements.

Measurement and Reporting:

1. Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
2. Report regularly to senior leadership on the progress and impact of learning initiatives and make recommendations for continuous improvement.

Required Qualifications:

1. Bachelor’s degree in Learning & Development, Human Resources, Education, or a related field.
2. 6+ years of experience in a Learning & Development role, including experience using learning management systems (LMS) and digital learning technologies, and at least 3 years in a leadership capacity.
3. Strong leadership and team management skills, with a track record of mentoring and developing L&D professionals.
4. Proven experience in instructional design, curriculum development, and delivering employee training programs, as well as strong proficiency with e-learning tools and platforms, and knowledge of adult learning principles.
5. Strong project management skills, including the ability to manage multiple learning initiatives, competing priorities, and simultaneous deadlines in a fast-paced environment.
6. Demonstrated ability to drive results, maintain accountability, and ensure timely completion of training programs and learning initiatives.
7. Strong written and verbal communication skills, with experience developing employee-facing and company-wide communications.
8. Comfortable communicating with employees and leaders at all levels of the organization.
9. Demonstrated ability to prioritize effectively, stay organized, and manage multiple projects simultaneously.
10. Ability to thrive in a fast-paced, evolving environment while maintaining attention to detail.
11. Strong sense of ownership, follow-through, and accountability.

Preferred Qualifications:

1. Master’s degree in Learning & Development, Organizational Development, or a related field.
2. Experience with creating and managing learning initiatives in a corporate or professional services environment.
3. Certification in instructional design or learning and development (e.g., CPTD, ATD).

Performance Metrics:

1. Training Effectiveness:
2. Measured by employee feedback and the performance impact of training programs.
3. Team Performance:
4. Success in leading and developing a high-performing L&D team that delivers quality training initiatives.
5. Curriculum Relevance:
6. Success in keeping the curriculum updated and aligned with organizational needs and goals.
7. Stakeholder Collaboration:
8. Measured by feedback from department heads and senior management regarding the alignment of training programs with business goals.

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