The Account Strategist is responsible for retaining and growing client accounts by aligning clients’ goals with our services, and the effective and timely delivery of our services to our clients. This includes delivering excellent results and fostering positive relationships. Regular contact with clients prioritizes this approach, focusing on responsiveness, proactive communication, and a genuine interest in helping clients achieve their goals. As the representative of StructureM and the team, you play a crucial role in maintaining strong connections with clients and communicating our value to them.

The Account Strategist also coordinates our services across various departments in our task management system (Wrike). The Account Strategist plays a crucial role in organizing and coordinating our team to maintain accountability and ensure timely project completion. The task management and accountability of this role also provide a level of support to our web development, social media, content, and paid advertising teams.

Essential Job Functions

• Efficiently onboard new clients.
• As the representative of StructureM and the team, you maintain proactive communication with clients, ensuring their needs are met and their goals are understood and addressed.
• The Account Strategist reviews metrics and collaborates with clients to develop effective strategies and plans to achieve their marketing goals.
• Manage and oversee recurring and one-off projects across departments using Wrike to ensure timely delivery and adherence to deadlines.
• Organize and maintain client files, ensuring documents are updated and accessible according to client preferences.
• Assign, label, and track tasks in Wrike, ensuring accurate documentation and timely completion of tasks.
• Create and manage content orders promptly, following established workflows, templates, and procedures.
• Prepare and review monthly reports using Google GA4 and Looker Studio, ensuring accuracy and clarity in data presentation.
• Provide support to web development, social media, content, and paid advertising teams as needed, maintaining effective communication and collaboration.
• Identify and suggest improvements for processes, workflows, and best practices to enhance project efficiency and client satisfaction.

Minimum Qualifications

• Have a minimum of 2+ years’ experience in Digital Marketing
• Highly organized and have the ability to effectively multi-task in a deadline-driven atmosphere
• Excellent written and verbal communication skills
• Ability to clearly and effectively communicate and articulate thoughts and points
• High levels of integrity, autonomy, and self-motivation
• Excellent analytical, organizational, project management, and time management skills
• Ability to handle confidential and proprietary information with confidentiality
• Be able to work independently and in a team environment
• Proficiency in Word, Excel, Google Sheets and Google Drive
• Prior experience with WordPress websites is preferable
• Prior experience in local SEO and PPC is preferable

About StructureM

StructureM is a fast-growing digital marketing agency that helps business owners get better results from their marketing. We have a “winning recipe” that helps them get great results so they stop worrying about marketing and start hitting their revenue goals.

The StructureM Difference

This is a special place. It is more than a workplace; it’s a team of people who genuinely enjoy working together, celebrate each other’s successes, and support one another through every challenge.

We believe the best work happens when talented people feel valued, trusted, and empowered. That’s the kind of culture we’ve built, and it’s what makes this such a special place to grow your career.

For every client we partner with, we’re committed to creating meaningful, measurable results. And for every team member who joins us, we’re equally committed to helping them become happier, healthier, and more fulfilled, both professionally and personally.

Our goal is simple: to do exceptional work, make a real impact, and create a place where people can look back and say they did the best work of their careers.

All positions are remote. Access to a stable internet connection is essential for participating in virtual meetings, accessing online tools, and communicating with colleagues. A dedicated workspace free of distractions or clutter in the background must be maintained, in order to not disrupt or distract others during video meetings.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote

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