Information Technology Content Strategist and Writer

We are seeking a highly skilled IT Content Strategist with expertise in technical writing, data visualization, and project management. The ideal candidate will have hands-on experience with content management tools, agile methodologies, and a strong passion for leveraging digital tools to support organizational change management (OCM). Familiarity with New York City is a plus.

Qualifications

The Contractor would possess the following credentials, organizational capability, and/or experience:

Preferred Skills

1. Experience:
2. Minimum 10 years of strong hands-on experience in content management tools, project management, and data visualization tools.
3. Digital Innovation Enthusiasm:
4. Passion for organizational change management (OCM) related to digital innovation, with an interest in using digital tools and techniques to drive transformation.
5. Agile Delivery and Leadership:
6. Proven experience in agile delivery and leadership, with the ability to guide teams and manage projects effectively in an agile environment.
7. Adaptability:
8. Ability to thrive and remain effective in a fast-paced, dynamic work environment, quickly adjusting to changing priorities and conditions.
9. Communication Skills:
10. Excellent written and verbal communication skills, with the ability to clearly convey complex ideas to diverse audiences.
11. Time Management and Prioritization:
12. Skilled in handling competing priorities and managing tasks under tight deadlines, ensuring timely and high-quality results.
13. Team Collaboration:
14. Ability to work well within a team environment, fostering positive relationships and supporting team goals.
15. Analytical Thinking:
16. Strong analytical mindset with the ability to think creatively and "outside the box" to solve problems and innovate solutions.

Technical Skills - Required

1. Communication Skills:
2. Exceptional oral and written communication abilities to effectively articulate messages to diverse audiences through multiple channels (e.g., email, presentations, reports).
3. Analytical and Interpersonal Skills:
4. Strong analytical skills for problem-solving and assessing complex situations.
5. Excellent interpersonal skills to build relationships and collaborate in a client-focused, team-oriented environment.
6. Self-Direction and Initiative:
7. Ability to work autonomously, solving complex challenges with minimal supervision, while coordinating multiple program-level change efforts.
8. Training and Development:
9. Skilled in developing and delivering clear, concise, and engaging training materials tailored to diverse learning needs.
10. Understanding of Change Management:
11. In-depth knowledge of how organizations go through change, with expertise in the change management process.
12. Meeting Facilitation and Presentation:
13. Strong meeting facilitation skills and ability to lead productive discussions.
14. Effective presentation skills to communicate complex information clearly.
15. Content Creation and Channel Development:
16. Proficiency in creating high-quality content for various communication platforms, including interactive stakeholder engagement and learning materials.
17. Data Visualization and Analytics Expertise:
18. Expertise in data visualization tools and analytics, with the ability to present data meaningfully to inform decision-making.

Scope of Services

The Contractor will provide the following services:

1. System Modernization Impact Assessment:
2. Analyze and understand the changes incorporated into system modernization.
3. Assess the impact on both internal and external stakeholders, identifying challenges and areas for improvement.
4. Change Management Strategy Development:
5. Develop actionable change management strategies to maximize adoption and usage of the new system.
6. Design tasks to minimize resistance and support smooth transitions during implementation.
7. Communications Strategy and Support:
8. Provide guidance on effective communications strategies to ensure the flow of information.
9. Develop and implement two-way communication mechanisms for stakeholder feedback and engagement.
10. Support organizational change execution and evaluation across multiple communication platforms.
11. Digital Tools Design and Implementation:
12. Design, develop, and implement digital tools to enhance organizational and program management during modernization.
13. Creation of High-Quality Communications Deliverables:
14. Plan, research, and create clear, concise, and impactful communication materials (e.g., presentations, briefings, email announcements, and reports).
15. Content Strategy Development:
16. Identify content gaps and opportunities to develop a content strategy that aligns with modernization objectives and addresses public and internal staff needs.
17. Content Development for Various Platforms:
18. Advise on the development of engaging content for the agency’s website, public portal, and internal applications.
19. Messaging and Content Alignment:
20. Ensure the appropriate messaging, tone, and style of communications to align with the change and communications strategy.
21. Tracking and Reporting on Change Management Progress:
22. Track change management activities against the project schedule and update senior stakeholders on milestones and progress.
23. Collaboration with Project Teams:
24. Work closely with project teams and stakeholders to integrate change management activities into the overall project plan.

Important Requirements

1. Degree:
2. Please provide a copy of your degree.
3. Writing Samples:
4. Submit three (3) writing samples.
5. References:
6. Provide three (3) work-related references.

Working Conditions:

1. Onsite Location:
2. The position is based in Lower Manhattan, New York City.

Job Types: Part-time, Contract

Pay: From $90.00 per hour

Expected hours: 20 per week

Schedule:

1. Day shift
2. Monday to Friday

Education:

1. Bachelor's (Preferred)

Experience:

1. Figma: 5 years (Preferred)
2. Figjam: 5 years (Preferred)
3. Adobe Creative Suite: 5 years (Preferred)
4. Leadership: 5 years (Required)

Work Location: In person

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