Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4 billion in revenue since 2013 and deploys the best of Human and High Tech at scale to reimagine financial service product distribution. Acrisure employs over 14,000 employees across thirteen countries.Led by Co-Founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure‘s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by High Tech.Job SummaryResponsible for the oversight of assigned Client Service Teams within region pods to provide best in class agency accounting services which includes all daily processing of direct bill, carrier payables, broker and producer payables, accounts receivable, and cash application for designated Agency Partners. Essential duties will be performed in accordance with U.S. GAAP and will support Acrisure‘s management team and agency partners. Work in concert with the staff, Acrisure employees, companies, and customers to support the strategic objectives and values of Acrisure. This position will be located in Greater Grand Rapids, Michigan area.Responsibilities:* Responsible for the overall team direction & management of assigned staff.* Responsible for supervision, performance review, and development of staff. Collaborate with Agency Accounting Supervisor for management of team.* Work to develop an engagement strategy to ensure high performance of team as well as robust development and training plans for all team members. This includes ensuring complete and up to date desk top procedures and agency partner fact sheets and back-ups for all roles to ensure business continuity and delivery of all service level commitments.* Responsible for auditing & quality control of team data on weekly basis.* Ensure delivery of Service Level Agreements with Agency Partners - Work with Controllers to develop associated metrics to ensure high performance delivery of expected commitments.* Enable a culture of continuous improvement developing strategies to maximize efficiencies and unlock capacity. Responsible for maintaining department spend at or below budgeted levels.* Provide issue resolution to the team. Also, provide issue resolution to Controller & Agency Partners as needed.* Assist with variance research of financial data to the Controller, Financial Reconciliation, and Agency Partner (including the month end process, financial close, financial statements, etc.).* Manage month end processes & closing procedure with team & Controller.* Provide assistance & back-up to the Controller with data review, tasks and communication with the Agency Partner.* Process, procedure, and workflow development of team & agency accounting functions as a whole.* Collaborate and communicate with other Accounting Managers and leaders.* Coordinate and collaborate needs across client service teams.* Development of formal training for team.* Provide prompt, accurate, courteous, ‘best in class‘ service to agency partners, insurance companies, leadership team and all staff.* Develop, communicate, and ensure adherence of policies and procedures relating to Agency Partner accounting, agency management system databases and Acrisure corporate policies & accounting.Education and/or Experience:* Bachelor‘s Degree in Accounting/Business related or recognized equivalent of education and experience required. Experience managing teams is also required.* Experience with agency management systems (Applied and/or Vertafore platforms) required.Benefits & Perks:* Competitive Compensation* Industry Leading Healthcare* Savings and Investments* Charitable Giving Programs* Offering hybrid work option* Opportunities for Growth* Educational Resources* Generous time awayAcrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children‘s Health at Helen DeVos Children‘s Hospital.Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure‘s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure‘s Human Resources Talent Department. Find your favorite job now by visiting our jobs page