The Systems Engineer’s role is responsible for the back-ups (data to tapes) for EI’s external clients. These rotations of tapes are to be performed on a weekly or daily cycle. Candidate must have knowledge of SANs, NAS, OSSV, Snap Mirror, migrating volumes, knowledge of LUNS, and knowledge of aggregates. Understanding hardware components, Oracle storage tek, and HP media library 8096. Understand LTO5 formats. Their role will include the verification of backups on a scheduled basis for all clients.
Responsibilities will include, but are not limited to:
Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts based on Enterprise Integration best practices, tools, and methodologies.- Comply with contracted service level agreements.
- Perform internal system administrations.
- Monitor and test storage performance and back up constancies across all clients.
- Provide guidance to junior members across teams.
- Design and deploy new applications and enhancements to existing applications, software, and operating systems based on Enterprise Integration best practices, tools, and methodologies.
- Collaborate with Enterprise Architectural Team to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
- Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
- Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
- Ensure system connectivity of all servers, shared software, groupware, and other applications.
- Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
- Ensure compatibility and interoperability of client computing systems.
- Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
- Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
- Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
- Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems.
- Accurately document instances of hardware failure, repair, installation, and removal.
- Construct, install, and test customized configurations based on various platforms and operating systems.
- Maintain up-to-date knowledge of hardware and equipment contracts and facilitate contract-based installations.
- If necessary, liaise with third-party support and PC equipment vendors.
- Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans.
- Reporting Responsibilities:
- Personal time and attendance
- Personal utilization statistics
- Project status
- Project change requests
- Metrics:
- Utilization Statistics
- Quality of project documentation
- Project completion statistics
- On time percentage
- On budget percentage
- Call Statistics
- Customer Service Statistics
- Ticket Quality
- Billable hours
REQUIREMENTS OF THE JOB:
Software:
- Microsoft Office suite (all versions)
- Visio (all versions)
- Back-up Exec
- MC Networker (7.6.1)
- NetApp
- Linux (intermediate level)
- Red Hat (Enterprise version 5)
- AIX (working knowledge)
- DPM 2010 (Data Protection Manager)
- SCCM 2010
- MS SQL
Operating Systems:
- All Microsoft Desktop Operating Systems
- All Microsoft Server Operating Systems
Hardware:
- Desktops, laptops, wireless devices, network printers, Servers
Education:
- High School degree or equivalent required
- Associate's or Bachelor's degree in related field preferred.
Experience:
Certifications:
Other:
- Candidate must be a good “organizational fit” with the rest of the EI team.
- Must be aggressive and highly motivated individual who can take initiative and work independently
- Excellent written and verbal communication skills
- Strong organizational and project management skills and the ability to multi-task
- Strong creative and analytical skills
- Internet savvy and computer skills
- Must know how to manage multiple deadline schedules
- Strong attention to details and deadlines.
- Ability to multitask in a fast paced environment.
- Strong interpersonal skills essential.
- Good attendance required.
Travel: YES
If yes, how often: minimal; local as needed
On-Call Duty: YES
If yes, how often: as needed; rotation with team
(On-call duty requirements are subject to change.)
Physical Requirements: YES
If yes, describe: up to 50 lbs.
How often? occassionally
Shift Work: NO
If yes, what shift?
What rest days off?
How often does the shift change?
How often do the rest days change?
(All shift work days/hours and rest days are subject to change.)
Job Status: Full-time/salaried (40 hrs); Core work hours/days: 8am-5pm M-F
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Applicants are encouraged to forward a resume outlining their qualifications and education to:
Recruiter@EntInt.com
Include full address, email and telephone numbers for both home and work.
Phone Calls Not Accepted.
No Agencies.
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ENTERPRISE INTEGRATION IS AN EQUAL OPPORTUNITY EMPLOYER-WE DO NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, AGE OR DISABILITY.
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