The Associate Systems Analyst will be responsible for the maintenance and administration of phone systems and telecommunication services that support the CEB lines of business. This will include troubleshooting issues, performing upgrades, maintaining components, developing custom reports and tools and system administration. The Associate Systems Analyst will also be responsible for testing, documenting, and supporting current and associated new systems. This position will be involved in various aspects of the system development life cycle including gathering user requirements, planning, development, end-to-end testing, training, implementation, and documentation. The applicant must have the ability to perform tasks independently and /or with minimum guidance.

As an employer of choice, we offer a full comprehensive range of benefits and attractive compensation package:

Competitive salary with annual target bonus. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
The annual salary range for this position is $62,000-$93,000.
401(k) with company match
20 days of paid time off (PTO)
Tuition Reimbursement for Bachelors, Masters, Certificate Programs
Medical/Dental/Vision with eligible HSA/FSA
Short-Term Disability and basic life insurance provided; Long Term Disability and additional life insurance available
Responsibilities
Order, program and troubleshoot desk top, mobile phones and conference phones
Administer PBX, voice recorders, Cell phones and Cellular services
Coordinate IT related meetings including scheduling, reserving rooms/facilities, setting up conferences, phone bridges as required
Provide telecom services to employees, ensuring that each problem is resolved or directed to the appropriate department for resolution
Perform administrative support tasks for the department such as scanning documents, answering calls, bill payment processing, presentations and updating Intranet web content.
Provide back-up support to other team members as needed
Provide maintenance for copiers and printers
Update IT equipment renewals
Process ticketing information on the IT ticketing system
Provide administrative support services, research and other task to the department staff as assigned
Qualifications

Education:
Associate or Bachelor’s degree required

Experience:
Minimum of 2 years’ working experience preferred
IT / Telecom support or customer services role is a plus.

Job Skills:
Must have a valid driver’s license. This IT Services Administrator must be able to travel to various Company locations and external venues for business meetings, setup and other funtions as required.
Must be able to work off-hours, when the need arises.

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Equal Opportunity Employer: Consolidated Edison is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Con Edison is a federal contractor subject to VEVRAA and desires to receive priority referrals of protected veterans.

You must be eligible to work in the US independent of company