Acronyms like COB and EOD help business professionals communicate quickly. When a supervisor gives a task, they might say it's due by the "close of business" (COB) or by the "end of the day" (EOD). Knowing the difference between these terms is key to meeting deadlines.
In this article, we'll cover what COB and EOD mean and when to use them, as well as provide examples to make them clear.
COB, or "close of business," is a business term to indicate the workday's end.
Typically, COB meaning is 5 p.m. Eastern Standard Time (EST) in the United States, when most offices close. For example, if your manager says a task is due by COB on Friday, you’d need to finish it by 5 p.m. EST that day.
COB is also when the New York City stock markets close, which is why many business professionals are familiar with this term. Some companies may also use "end of business" (EOB) to mean the same as COB.
EOD means the "end of the day," or the end of the business day.
While COB and EOD are often used interchangeably, EOD can sometimes be more flexible. When a manager sets a deadline for EOD, they usually mean the end of the workday based on the employee’s local time zone. However, if the task is assigned by someone in another time zone, the deadline is usually based on the sender’s time zone.
Choosing between COB vs EOD often depends on who you’re communicating with and their location. Here are some common cases:
If your client is in another state or time zone, COB can make deadlines easier to manage. Using COB helps avoid confusion by setting a clear, shared time, such as 5 p.m. EST, for sending assignments or scheduling meetings. COB is well-known and widely used so most professionals will understand it.
If you need to finish or send projects to clients in EST, setting a deadline by COB meaning in email is a quick way to communicate. Asking for documents or information by COB allows everyone to work with a specific end-of-day cutoff time.
Use EOD when setting deadlines for employees in your time zone. EOD works well for task lists and project deadlines without needing extra explanation, as it generally refers to the end of the workday in your time zone.
EOD can be a good deadline choice if your client is in the same time zone. Saying you’ll deliver a project by EOD keeps things simple and clear without specifying time differences.
Yes, using COB (Close of Business) and EOD (End of Day) can enhance customer service.
Clients appreciate it when an organization commits to delivering results within a specific time frame. If the organization consistently meets its deadlines, it builds trust and respect, fostering long-term, mutually beneficial relationships.
Submitting a deliverable after the COB or EOD deadline may prompt a question from a client or manager regarding the status of your work. In such cases, it's important to acknowledge the delay and provide an explanation.
Meanwhile, unforeseen circumstances can occasionally lead to late submissions. Still, strive to meet your deadlines as often as possible to maintain your professional reputation and job security.
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Email to Mark Brown:
"Hi Mark,
We expect your team to complete the reports, finalize pricing, and submit everything by COB on Friday (EST). Please let me know if you have any questions.
Thanks,
Amanda M."
Here, “COB Friday” means 5 p.m. EST, making it easy for recipients in other time zones to convert and meet the deadline.
Email to Shelly:
"Hi, Shelly,
Thank you for sending in the samples! We love the fabric and want to place a bulk order. Can you send us a quote for 5,000 pieces in the same category? I’d like to have it by EOD tomorrow to review it and place the order immediately.
Thanks,
James K
ABC Corp, Manhattan"
In this case, “EOD tomorrow” implies the next day by 5 p.m. EST, as both the sender and recipient are assumed to be in the same time zone.
COB and EOD are important terms that help traders and businesspeople meet project deadlines. Knowing their differences can help you stay organized, work better with your team, and build strong client relationships worldwide. Be sure to consider business days and hours when scheduling with clients to avoid any confusion. We hope this gives you a clear understanding of COB vs EOD and how to use each term effectively.
COB stands for "Close of Business." It refers to the end of the business day when operations are typically concluded, often used to set deadlines for communications or tasks.
The end of business day usually refers to when a business officially closes for the day, commonly around 5 PM to 6 PM local time. Still, it can vary by industry or company.