Greet patients and visitors to our medical office.
Answer patient questions and aid when necessary.
Answer incoming calls and inquiries.
Obtain external medical reports as required.
Respond to emails.
Schedule new and follow-up appointments for our patients.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions.
Register new patients and update necessary records.
Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately.
Process patient payments in office.
Maintain confidentiality of all patient records.
Ensure that the waiting room environment remains clean, calm, and welcoming.
Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner.
Ad hoc job duties as required.
The ideal candidate will possess the following skills:
A passion for people and helping others.
Minimum high school diploma.
Excellent time management skills and the ability to work under little supervision.
The ability the multi-task and adapt in a dynamic environment.
The ability to communicate effectively and clearly.
Basic computer and social media literacy.
A go getter that takes initiative and brings ideas to the team.
An interest in alternative health.
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