• Technical Writer develops and maintains manuals, standards, procedures, and bulletins that enable our client to maintain compliance with all external and internal requirements and ensure public and employee safety.
• The Technical Writer collaborates with, and gathers information from, internal and external clients to develop guidance documents, in an orderly, concise manner, which are typographically, grammatically, and technically correct.
• This project involves creating documentation and job aids for our client's income-qualified programs (ESA, CARE, and FERA). Specifically, the majority of the project entails creating documentation for data tables and reporting functions, including financial and project information.
• Take complex technical information and make it clear and easy-to-understand for a non-technical audience.
• Produces Manuals and Guides, including Standards, Guidelines, Procedures, Process Maps MS Word, Excel, and PowerPoint experience Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable)
• Knowledge, Skills, and Abilities Desired High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content User-focused approach to documentation planning, design, and content strategy

Qualifications:
Education Minimum

• BA/BS in English, Technical Writing, or related field; or equivalent work experience
• Minimum 3 to 5 years of Technical Writing, content management, and process improvement, in the development of a wide range of IT documentation deliverables
• Excellent written and oral communication skills
• Ability to work independently and as part of a team
• Familiar with our client policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards Fully competent in Microsoft Office applications and SharePoint
• Proficient in documentation technologies and processes
• Good verbal communication skills to collaborate with peers, and content owners and collect necessary information for documents
• Ability to work independently and as part of a team
• Good multi-tasking, adaptability, and organizational skills

Top Things:

• Experience with a similar project, ability to be self-directed, track record of success

Notes:

• Local Candidate only
• hybrid preferred and 100% remote considered
• A client laptop will be provided.

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Contract Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company:

• Our client, incorporated in 1905, is one of the largest combined natural gas and electric energy companies in the United States. Their primary business is the transmission and delivery of energy such as natural gas and electric service to approximately 16 million people throughout a 70,000-square-mile service area. They serve residential, commercial, industrial, and agricultural customers, as well as natural gas-fired electric generation facilities.

• What’s it like on this company’s team? There’s a strong sense of family here — an open and welcoming environment that’s filled with smiling faces and plenty of opportunities. When you join this company, you’ll become part of a stable company with deep roots in the communities we serve. And you’ll discover an unwavering commitment to the work we do.

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