Provides appropriate intervention services and discharge planning to patients with substance use disorders within the Emergency Department of the Stanford Health Care Tri-Valley hospital. Conducts initial brief assessments, introduces patients to substance use treatment programs and services, expedite appointments at Medication Assisted Treatment-capable clinics, serves as the primary coach for their clients, and maintains ongoing contact with their patient panel. Assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

• Communicates with hospital staff daily during weekdays to recruit patients and provide support to staff around Medication Assisted Treatment (MAT) and substance use disorder treatment: Monitors the ED and inpatient patient tracking systems to screen for eligible patients; checks-in with ED and inpatient clinicians and nursing staff to screen for eligible patients.
• Conducts substance use assessments for patients in the emergency departments and inpatient units.
• Utilizes motivational interviewing to support clients in developing individualized action plans.
• Connects patients with MAT providers, substance use treatment providers and behavioral health providers.
• Assesses and addresses any barriers to attending follow up appointments (transportation, contact phone # availability for appt reminders, shelter needs, etc.). Engage social services to assist with any of these issues as needed.
• Arranges transportation to nearby residential treatment facilities and partner programs.
• Assists with navigating barriers to patients obtaining buprenorphine prescription from pharmacy (insurance status, copay expense, cost differences between formulations, etc.). Routinely assists patients by having the patient and/or pharmacist call from the pharmacy to sort out encountered insurance barriers in real time.
• Schedules follow up appointments, offers additional resources, networks to help achieve sustained access to care.
• After discharge from ED/inpatient and on the day prior to follow up appointment, contact patients to remind them of their follow up appointment.
• Supports patient access to the most optimal level of care available. If patient is from out of county and needs to access MAT in their home county, assists to connect with local resources in their home county.
• Develops a comprehensive referral process to follow up with patients who are in the ED after-hours and who are referred to Substance Use Navigator
• Initiates, develops, and maintains constructive relationships with community MAT treatment providers.
• Tracks patient data related to SUN role.

Job Qualifications

Education

• High School Diploma or GED required
• College degree preferred

Experience

• 3 to 5 years of progressively responsible and directly related work experience

License/Certifications

• BLS - Basic Life Support
• CADC - Certified Alcohol and Drug Counselor

Knowledge, Skills, and Abilities

Substance Use Navigator

Physical Demand and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

Equal Opportunity Employer Stanford Health Care Tri-Valley (SHCTV) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHCTV does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Job Types: Full-time, Temporary

Pay: $30.12 - $37.65 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• progressively responsible and directly related work: 3 years (Required)

Work Location: In person

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