InnoVet Health, a small and growing business that provides health IT professional services to the Department of Veterans Affairs (VA) is looking for a Usability Engineer with healthcare IT experience who can support clinicians and informaticists in ensuring the user-friendliness, effectiveness, and overall quality of clinical decision support systems. Your primary responsibility will be to conduct thorough usability assessments and collaborate with cross-functional teams to enhance the overall user experience. The position offers stimulating projects, in a rich healthcare environment, interacting with senior staff. It is full-time and does not require relocating (work from home). The pay, benefits, and growth potential are competitive.

Responsibilities

• Conduct usability assessments and user testing to evaluate the effectiveness of clinical decision support systems, including workflow analysis, usage scenarios, test data, heuristic evaluation, scenario-based walkthrough, usability testing, and satisfaction surveys
• Identify and prioritize usability issues and document them. Writeup, present and discuss various analysis papers
• Collaborate with clinicians, CDS experts, and user researchers to ensure that usability standards are integrated into the product development process.
• Create and maintain usability guidelines and design standards to be used across various projects.
• Stay up to date with industry trends and best practices in usability engineering.
• Manage relationships with clients and provide project management support
• Contribute to innoVet Health growth activities

Qualifications

• Bachelor’s degree in human-Computer Interaction (HCI), Usability Engineering, or a related field.
• Proven experience as a Usability Engineer or in a similar role.
• Strong knowledge of usability principles, best practices, and user-centered design methodologies. Proficient in user-centered design techniques, such as creating user profiles and user scenarios; analyzing users’ goals and creating personas; articulating conceptual models of users’ complex tasks; planning, conducting, and summarizing usability studies.
• Experience working with clinicians on analyzing clinical problems, workflows, and decision support guidelines. Clinical background is a plus.
• Experience with Agile methodologies and tools (JIRA, Confluence)
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
• Green card or US citizen required
• No 1099 or corp-to-corp or international outsourcing or staffing agencies

Job Type: Full-time

Pay: From $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Application Question(s):

• This position requires either U.S. Citizenship or valid Green Card. Please answer 2 if you are a US citizen, 1 if you have a valid green card, 0 if neither. Please make sure to answer this question.
• Do you have a bachelor's degree in Human-Computer Interaction (HCI), Usability Engineering, or a related field?
• How many years of experience working with clinicians on analyzing clinical problems, workflows, and decision support guidelines do you have?
• How many years of experience with Agile methodologies and tools (JIRA, Confluence) do you have?

Education:

• Bachelor's (Required)

Work Location: Remote

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