Salesforce Solutions & Technical Architect

Remote

Healthcare/Life science real work experience, including Salesforce Health Cloud, Omni Studio Consultant, and Omnistudio Developer

Salesforce Expertise

• 10+ years of hands-on experience in Salesforce solutions and technical architecture

• Proven expertise in large-scale Salesforce implementations

• Salesforce Certifications: Experience Cloud, Health Cloud, OmniScript (Consultant / Developer), Sales/Service Cloud, Data Cloud, Architect, AI Specialist (a plus)

• Experience in implementing HIPAA compliance

Certifications:

Experience Cloud, Health Cloud, OmniScript, Data Cloud, Architect 2.

Industry Experience

• At least 3+ years of experience in the Pharmacy or Life Sciences industry

• Understanding of healthcare workflows, patient journeys, and compliance requirements (HIPAA, PHI data security, etc.)

• Familiarity with Provider Networks, Claims Processing, and Patient Journeys

• Knowledge of regulatory compliance requirements (HIPAA, PHI, GxP, CSV, etc.) 3.

Salesforce Health Cloud Expertise

• Strong knowledge of Health Cloud data models

• Experience in implementing HIPAA compliance

1. Agent / Service + Health Cloud: For Support Reps supporting Patients and Providers

2. Patient / Experience + Health Cloud: For Patients engaged in therapies and treatments

3. Seller / Sales Cloud: For Field Sales Reps supporting Providers

4. Data Services / Data Cloud + Health Cloud + Integrations: For data migrations/external systems integrating to Salesforce

Below is a list of the core skills we are seeking:

Consulting Expertise:

• Ability to lead and guide client conversations and workshops

• Design solutions to align with Salesforce best practices

• Take direction from Core Business Architect

• Development support for squad activities with respect to requirements traceability, functionality, etc.

• Coordination with Squad QA Analyst for test execution & bug/defect tracking/remediation

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