RheoSense is a global high-tech company based in Silicon Valley. Our innovative initium, m-VROC™ & microVISC™ instruments feature patented Viscometer/Rheometer-on-a-Chip (VROC®) technology. Utilizing state-of-the-art MEMS and microfluidics breakthroughs that redefine the viscometry industry, our instruments offer the smallest sample volume per measurement coupled with exceptional ease of use and accuracy. We are the leader in the biotechnology, pharmaceutical, and emerging protein therapeutics industries. RheoSense instruments have been rigorously tested, approved, and adopted worldwide by Fortune Global 500 companies and leading research universities.
Our workplace culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history but also making history.
Position: Sales Development Enhanced Training Program
Location: San Ramon, California (On-site)
Relocation Assistance: No
Closing/Screening: Continuous Recruitment. We are accepting and reviewing all qualified applicants who meet the minimum requirements of the training program which are listed in this announcement for consideration on an ongoing basis. A detailed cover letter and resume are required for the application screening process.
Salary: $55,000 - $65,000
The successful candidate's starting base salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
The Sales Development Enhanced Training Program is designed to accelerate professional development and provide cross-functional experiences within RheoSense. Specific areas of focus include:
- Product and sales training to understand the overall business strategy, including the brand, customer, product goals, and business.
- Direct and indirect sales and customer relationship management. You will be instructed and expected to meet assigned financial objectives and established quotas, including the achievement of product/solution sales goals for assigned territories and/or accounts.
After successful completion of the Sales Development Enhanced Training Program, up to 3 - 6 months, you will be interviewed for the role of an entry-level Technical Sales Representative or Inside Sales Representative position.
If you love science and genuinely like interacting with people to solve problems and surpass goals, this program is an excellent way to build your career with a global leader!
What You Need to be Successful in This Program
- Bachelor’s Degree with strong academic performance, preferably in sciences or sales-focused, or equivalent experience.
- 0 – 3 years of demonstrated professional experience, preferably in the research laboratory industry, or relative internship or co-op experience.
- Must have a strong interest, desire, and aptitude to learn and master highly technical instruments and products, and work in manufacturing and laboratory environments.
- Excellent presentation, oral, and written communication skills.
- Be a willing contributor, who offers ideas and suggestions.
- Ability to listen and proactively react to customer questions and requests.
- Good Research skills.
- Goal-oriented and extremely hard-working with a desire to make a measurable contribution to success.
- Desire to better yourself through our intensive training, mentorship, engaged management; and proactive, process-oriented sales approach.
- Good team player with a willingness to collaborate.
- Must present a clean and neat physical appearance and strictly abide by the company dress code serving as a role model for other employees, customers, and visitors.
- Willing and able to travel to customer locations and conferences as required.
- A valid driver's license and acceptable motor vehicle record are required when duties require the use of a motor vehicle.
What to Expect
- Business and product training with real-world experiences.
- Job shadow with professional salespeople and subject matter experts.
- Partner with dedicated leaders and mentors.
- Networking and exposure to industry leaders.
- Customer account responsibility and ownership.
Program Training Outline
Phase I: Technical Sales Training
- Learn sales terminology, products, various applications, organizational structures, and business motivations.
- Use lead generation tools to extract contacts and craft targeted lists of prospects.
- Use tools such as LinkedIn, Google, Glassdoor, Owler, Google Scholar, Science Direct, etc., to research prospects.
- Find and identify different triggers for high-value prospects.
- Use the best email, phone, and social media practices to connect with new prospects.
- Ask smart, relevant questions to speak knowledgeably with decision-makers at companies.
- Build interest and qualify decision-makers to ultimately schedule a meeting with them.
- Use technology such as CRM and sales acceleration software to be a modern sales pro.
Phase II: Inside Sales Training
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Understand customer needs and requirements.
- Route qualified opportunities to the appropriate sales representative/manager for further development and closure.
- Close sales and achieve quarterly established quotas.
- Research accounts, identify key players, and generate interest.
- Maintain and expand your database of prospects within your assigned territory.
- Perform effective online demos to prospects.
Phase III: Customer Success Training
- Responsible for relationship-building with assigned customers, including onboarding, implementation, training, adoption, retention, and satisfaction.
- Establish relationships as a trusted and strategic advisor to help ensure the continued value of our instruments, products, and services.
- Develop and maintain customer success strategies and best practices, as well as customer-support content, with help from the marketing and sales team.
- Communicate effectively with both internal and external team members and stakeholders to better understand customer needs, maximize retention and growth, and share learnings.
- Maintain existing customer-success metrics and data as directed.
Professional Development Path Opportunities
- Technical Sales Representative, Entry-Level > Technical Sales Representative > Regional Sales Manager.
- Inside Sales Representative > Technical Sales Representative > Regional Sales Manager.
- Customer Success Specialist > Customer Success Manager > Technical Sales Representative > Regional Sales Manager.
What We Offer
At RheoSense, you can have an excellent job that can grow into a great career. We offer:
- Financial security through competitive compensation, incentives, and retirement plans.
- Training and professional career development opportunities.
- Health and welfare programs include medical, dental, vision, life, and wellness programs.
- Paid Time Off (PTO) Program.
- Paid parental leave (Maternity & Paternity).
- 401(k) retirement savings with company match, up to 4%.
- Employee share ownership (ISO).
- Collaborative, creative, inclusive, and fun team environment.
RheoSense is an equal opportunity employer and is committed to a diverse and inclusive workplace.
