The Personal Computer Support Technician (PCST) provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations. This technician performs technical, operational, and training support to users of personal computers and Apple either by telephone, or on-site for PC and Apple desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the PCST troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

EDUCATION:

• High school minimum, Associate's preferred

YEARS OF EXPERIENCE:

• 2 Years

SKILLS/CERTIFICATIONS:

• Apple Certified preferred
• United States Citizenship required

SECURTY CLEARANCE:

• NACI/Public Trust
• United States Citizenship required

Position with All Points are Full-time, Direct, and we offer a full benefit package. For more information, please visit our [ Link removed ] - Click here to apply to Personal Computer Support Technician