At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

The Sales Operations team within the Video Security & Access Control division of Motorola Solutions operates under the chief vice president of sales. At a high level, the global sales operations team is responsible for supporting and enabling frontline sales teams to sell more efficiently and effectively by reducing friction in the sales process and influencing channel growth with direct and indirect partners, as well as distributors.

Job Description

The Partner Onboarding Intern plays a key role in the Worldwide Video Sales Operations Team, contributing directly to the growth and success of our partner channel. In this role, you will serve as the first point of contact for potential new Video Security and Access Control partners to ensure their onboarding process is smooth and stress free; from the time they submit their interest in becoming a Partner to signing their contracts to submitting their first order. This will be a stepping stone for someone who wants a career path in sales, sales operations or customer success.

Responsibilities:
 

• Participating in the whole onboarding process, ensuring that all onboarding pre-requisites, processes and forms are completed accurately
• Issue, maintain and organize partner contracts and documentation
• Communicate with sales teams in a proactive fashion
• Coordinate and lead the efforts related to a new partner’s account setup
• Provide advice and support to new Partners: make them aware of partner resources and onboarding requirements
• Effectively prioritize and manage a case queue of varying partner related tasks
• Collaborate with Manager and colleagues to identify and remedy onboarding improvements
   

Qualifications:
 

• Must be pursuing a Bachelor's or Master's Degree with an expected graduation date during or after December 2024
• Previous customer experience is a plus
• Fast Learner
• Ability to multitask, work under pressure and ever changing environment
• Can apply critical thinking to make a proper judgment call
• Demonstrates Self Mastery
• Strong interpersonal skills
• Support mindset and aptitude
• Strong individual contributor and team player
   

Compensation
 

• This role will carry an hourly rate between $20 to $24 an hour
   

Basic Requirements
 

• Must be pursuing a Bachelor's or Master's Degree with an expected graduation date during or after December 2024
   

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Intern

Referral Payment Plan

No

Our U.S. Benefits include:
 

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!
   

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.

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