Level 3 Physical Security System Access Control Technician

_______________________________________________________________________________________

Level 3 Physical Security System Access Control Technician (Hardware, some programming) - 5 years of experience

Critical Edge – Atlanta, GA

Critical Edge specializes in engineering, deploying, and maintaining fully integrated physical security solutions including video surveillance, access control, perimeter fence protection, intercom solutions that seamlessly cater to diverse verticals and industries. Physical Security systems serve as a comprehensive insight into business operations. By providing real-time monitoring, our solutions empower management and security personnel to proactively prevent security breaches, respond promptly to potential threats, monitor property access, and detect instances of internal theft or policy violations. We collaborate with the leaders in physical security equipment manufacturing and software to guarantee the utmost security for your specific needs. With offices in Georgia, Florida, and Arkansas we provide solutions to the Southern United States.

About the opportunity…

In this role, we are seeking 5 year experienced, Level III (low voltage) Access Control Technicianwith project/people leadership ability to lead site installations/configurations, etc. for security systems….someone who can lead a job, run a job….someone who can deal directly with the customer. The ideal candidate will have 5 years’ experience in Access Control at Level III; Door Strikes Mag Locks, Crash Bars, etc. The systems we typically service include Galaxy, Genetec, Open Path, etc. We seek an individual who can read blue prints, hit the ground running, train and lead others at the project site. Some programming experience is a big plus. You will be supported and collaborate with our IT team back at the corporate office.

This role will be 98% physical installation of security systems at large municipalities (Jails, Water Treatment Plants, Hospitals, etc.). We are seeking someone with experience with installation, repair, troubleshooting, and configuration of physical security components such as surveillance cameras, motion detectors, door strips/stripes, magnetic locks, etc.

Work hours are targeted at 8-5, Monday through Friday…. there may be a once in a blue moon Saturday work day. This individual will be based from home, travelling directly to customer sites in the entire Atlanta metro area…with an occasional stop by our offices in Suwanee to procure necessary equipment. So, plan on 100% travel around the Atlanta metro area daily. A company vehicle will be provided after 90 days.

Job Description

As an ACT (Access Control Technician) You will be part of a team implementing and supporting access control systems in the commercial and government space. Emphasis is placed on having excellent interpersonal, communication and documenting skills. Occasional work off regular hours, participation in on-call rotation, along with light travel up to a week at a time is to be expected, sometimes on short notice. This involves both physical security tech and IT related skills (computers, networks, storage systems).

This position requires having reliable transportation with a clean driving record and passing a background check and drug test. We’re looking for a mature minded and responsible professional, who can step into a team leader role when needed and can be trusted to see their assigned tasks through and provide timely and relevant updates with minimal oversight. In-house and outsourced training will be provided.

RESPONSIBILITIES

· Assist in implementing systems based on client needs.

· Provide technical support and effective product training, both remote and on site.

· Create, update and follow-up on service tickets.

· Configuring equipment for deployment and post-install troubleshooting and repair of systems, remotely and in the field as required.

DESIRED EDUCATION & EXPERIENCE

· Minimum two years higher-level education, Associates degree or equivalent education certificates, or having enough industry experience and certifications may be considered.

· Five years or more of hands-on work-related experience in systems configuration and support, particularly in design and deployment.

· Experience working directly with customers. Good interpersonal skills are a must!

· IT related certifications such as CompTIA, Microsoft, or other educational certificates.

· Physical security industry certifications and training, i.e. ASIS, BICSI, Avigilon, Milestone, Genetec, IPVM.com, Open Path, Galaxy Systems, S2 etc. are a plus.

PROFESSIONAL ATTRIBUTES & SKILLS

· Good emotional intelligence, sociable and able to teach people one on one and in groups with a high level of patience and empathy

· Able to do repetitive tasks and with priorities shifting midstream on short notice.

· Maturely handle getting feedback or critiqued on work.

· Can professionally provide feedback in appropriate ways and does not internalize issues.

· Not afraid of tackling new things, takes initiative to learn, and is not easily frustrated or distracted.

· Well organized and can track progress across multiple projects.

· Can apply logical deduction, process of elimination and systematic problem solving.

MANDATORY QUALIFICATIONS

· IP addressing, networking protocols, and troubleshooting.

· Knowledge of low voltage wiring and relays, including dry contacts and relays, configuring process logic using I/O’s.

· Experience configuring and troubleshooting electronic access control (EACS) and alarm systems.

· PC hardware configuration and repair.

· Knowledge of basic router configurations and other networking equipment such as switches, media converters and wireless bridges.

· Must be proficient in Microsoft operating systems.

· Proficiency with other operating systems such as Linux and MacOS is a plus.

· Power user knowledge of Excel, Outlook, Word and experience with diagraming programs, for example Visio, CAD, PowerPoint or similar preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· Employee will be required to sit and stand for long periods of time.

· Employee will need good color vision and hearing acuity.

· Need to walk for long distances, for hours at a time in areas that do not have easy access.

· Employee may frequently need to lift up to 25lbs and occasionally lift up to 50lbs.

· May need to occasionally climb 20-foot ladders or ride in a boom lift up to 60+ feet.

WORK ENVIRONMENT

The work environment is mostly in an office setting. Project field work is part of this job position, including in industrial facilities with high amounts of dust and loud noises, requiring good vision, hearing, balance, and spatial awareness for safety reasons. May have to work in places that process and store volatile materials, or in corrections facilities. Support will be over the phone, Internet, occasionally involve travel. Working with cameras and lighting may involve high amounts of flashing lights or strobing.

COMPANY DESCRIPTION

Critical Edge has a comprehensive benefits package including full paid health insurance for each employee. Also, generous vacation and PTO plan to help balance work/life.

Critical Edge (www.criticaledgetech.com) is a leader in providing physical security resources (Video Surveillance, Access Control, Cyber Security) and management to Critical Infrastructure customers across all industries and government facilities. Combining cutting-edge technology, unique cyber security offerings and advanced analytics, we provide products and services that address evolving client needs in the physical security sector while upholding the highest standards of security and privacy. Critical Edge is a privately owned company located in Peachtree Corners, GA. Critical Edge is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Job Type: Full-time
Related keywords: security, security officer

Job Type: Full-time

Salary: $60,000.00 - $70,000.00 per year (more for highly qualified individuals)

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Travel
• Up to 100% travel

Experience:

• Access Control; Mag Locks, Door Strikes, Card Readers: 4 years (Required)
• Site Lead, Training, Coaching, Delegating: 1 year (Required)
• Programming: 1 year (Preferred)
• Blueprint reading: 2 years (Required)

Ability to Relocate:

• Atlanta North, GA: Relocate before starting work (Required)

Work Location: In person

 

Looking for more jobs near me. Find your favorite job now by visiting our jobs page.