Government of the District of Columbia

Office of the Chief Financial Officer (OCFO)

Lead Customer Service Representative (Head Bank Teller)

$58,591.00 - $75,436.00

This position is located in the Office of the Chief Financial Officer (OCFO), Office of Finance & Treasury (OFT), Revenue Operations Division. The incumbent serves as a lead customer service representative performing site management responsibilities, handling the processing of cash and cash-like instruments, disbursing cash and reconciliation of all documents.

Duties include, but are not limited to:

Bulk deposits for internal agencies, daily vault audits, consolidation, and reconciliation of the customer service representatives' individual banks
Accounting for all irregularities in balancing the days' work and ensuring shortage guidelines are followed
Preparing processed cash, checks, money orders and credit cards for both electronic transmission and manual deposit via armored courier; overseeing the training of all employees on-site
Monitoring the adherence to OFT procedures and making on-the-spot decisions
Performs other related duties as assigned.

Minimum Qualifications

Two (2) years of general work experience performing duties related to assisting and responding to general customer inquiries, registering, processing and reconciling monetary transactions; and an additional one (1) year of specialized experience performing duties related to handling the processing of cash and cash-like instruments, performing audits, disbursing cash and reconciling various financial documents that is equivalent to at least the next lower grade level in the normal line of progression for this position.

For initial review, please select the apply button or submit your resume to the Office of the Chief Financial Officer, Office of Human Resources, 1101 4th Street, SW, Suite W220, Washington, DC 20024.

VACCINATION REQUIREMENT: The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Office of the Chief Financial Officer.

To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 23-FI-OFT-0009

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $58,591.00 - $75,436.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Washington, DC 20024: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are you fully vaccinated against COVID-19?

Work Location: In person

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Job Title: Head Bank Teller

Company Name: Office of the Chief Financial Officer (OCFO)

Job Industry: Banking

Job Type: Full time

WorkPlace Type: On-Site

Location: Washington, District of Columbia, United States

Job Description:

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Job Title: Head Bank Teller

Company Name: Office of the Chief Financial Officer (OCFO)

Job Industry: Banking

Job Type: Full time

WorkPlace Type: On-Site

Location: Washington, District of Columbia, United States

Job Description:

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