We are hiring a Front Desk Chiropractic Assistant / Patient Coordinator to be the face and voice of our practice.

This is one of the most important roles in our office. You are the first impression for every patient—on the phone and in person. Your ability to create a warm, professional, and organized experience directly impacts patient satisfaction, retention, and the overall success of the practice.

We are not hiring based on experience alone.

We are looking for someone who is:

Friendly and confident

Highly organized

Coachable and eager to learn

Excellent with communication and people

We train systems. We hire personality and professionalism.

Key Responsibilities

Patient Experience & Front Desk Operations

Greet patients with a warm, professional, and energetic presence

Answer phones and schedule appointments efficiently

Check patients in and out while maintaining a smooth front desk flow

Collect payments and explain basic financial policies

Ensure every patient feels welcomed, valued, and taken care of

Scheduling & Coordination

Manage the daily schedule to optimize patient flow

Confirm appointments and follow up on missed visits

Communicate clearly with clinical staff regarding patient needs

Administrative Support

Maintain accurate patient records and documentation

Verify basic insurance information when needed

Keep the front desk area clean, organized, and professional

Qualifications Required

High school diploma or equivalent

Strong communication and interpersonal skills

Ability to multitask and stay organized in a fast-paced environment

Professional appearance and demeanor

Preferred

Front Desk Coordinator or Patient Coordinator experience

Chiropractic Assistant (CA) experience

Medical receptionist or healthcare front office experience

Experience with scheduling software or EMR systems

Who You Are

A true, “people-person” who enjoys interacting with others all day

Friendly, confident, and professionally outgoing

Detail-oriented and highly organized

Coachable and open to feedback

Reliable and consistent

Career Growth Opportunity

This role is a gateway into healthcare leadership and operations. Top performers can grow into:

Lead Front Desk Coordinator

Office Manager

Practice Operations Manager

Expanded responsibilities in billing, patient coordination, or team leadership We provide training, mentorship, and a clear path for growth for the right individual.

Benefits

Paid time off, health insurance, 401(k) match

Bonus opportunities tied to performance

Ongoing training and development

Career advancement opportunities

Physical Requirements

Sitting, standing, and walking throughout the day

Ability to manage a busy front desk environment

Why This Role Is Different

This is not just a receptionist position. This role is:

Patient-focused and relationship-driven

Essential to the growth and success of the practice

A steppingstone into leadership and healthcare operations

Application Instructions

To be considered, please include a brief note answering:

Why do you enjoy working with people?

What makes you highly organized and reliable?

Why are you interested in growing in healthcare practice? Applications without responses may not be considered.

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