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To professionally support all clients within the company’s guidelines and standards, which requires a high level of attention to detail and excellent customer service. This position may require a flexible schedule and may include evening hours and one weekend day.

Responsibilities

· Proficiency in making domestic and international travel arrangements, including air, car, hotel, and limo

· The ability to read and decipher airline contracts and private fares

· Keeping abreast of airline alliance programs

· Follow all company procedures, guidelines, and standards in customer service, productivity, attendance, and accuracy of work.

Skills/Qualifications

· Three or more years of travel agency experience

· Domestic and international geography knowledge

· Sabre, GDS experience required

· Manage the booking from beginning to end including ticketing and exchanges

· Ability to handle multiple accounts and tasks simultaneously

· Good verbal and written communication skills

· Exceptional customer service, positive can-do attitude

· Good organizational skills and time management skills are necessary and the ability to perform in a fast-paced environment

· Proactive problem-solving skills

· Ability to learn processes quickly and adaptable to change

· The ability to work independently, exercising discretion and good judgement

· Experience in Microsoft office preferred

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Corporate Travel Agency: 3 years (Required)
• Sabre: 2 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: Remote

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