We’re on a mission to save lives and property, leading the next wave in smart home technology and fire prevention with Ting. This intelligent sensor and concierge service monitors a home’s electrical network to detect electrical hazards that often lead to the most devastating and catastrophic fires. While on the job preventing fires inside a home, Ting also helps monitor the electrical grid, contributing to increased community fire safety and reduced environmental impact that comes with fire reduction. We’re steadfastly addressing the long-underserved realm of electrical fire prevention with leading-edge technology and embarking on the next stage of our growth. Visit tingfire.com for more information.

About the Role

We’re seeking a highly creative and organized Content Marketing Manager (Contract) with strong copy development and design skills to lead our marketing team’s creative efforts during a 6-month term. This role will lead all content creation across social media, email, web, and other channels. lead social media strategy and execution, manage content calendars, develop copy & creative, and produce high-quality design assets in addition to leading our broader design team. The ideal candidate has both hands-on design and writing experience, strong creative direction capabilities, and a proven ability to manage multiple projects while driving brand consistency across all channels.

Key Responsibilities:

Social Media Management

1. Oversee Facebook, Instagram, and LinkedIn accounts, including content planning, scheduling, and performance tracking.
2. Create and edit copy for posts and design corresponding graphics.
3. Manage comments, messages, and community engagement across platforms.
4. Leverage templates for post creation, ad creative, and promotions.
5. Plan “must-have” posts each quarter (topics, cadence, and creative needs).
6. Support influencer campaign management.

Creative Direction & Design

1. Lead creative projects from concept to execution, including designing assets yourself when needed.
2. Create original graphics, ad creatives, social media visuals, event materials, email headers, and other marketing materials.
3. Serve as the primary liaison with our design team, providing clear briefs, priorities, and feedback.
4. Maintain and update the design tracker, holding regular check-ins with design resources.
5. Support photo and video shoot planning and execution.

Content Calendar Management

1. Own the marketing content calendar, from ideation through delivery.
2. Identify and assign creative needs to design resources or execute them directly.
3. Ensure deadlines are met for social posts, newsletters, ads, and other marketing initiatives.

Email & Newsletter Marketing

1. Oversee content development for monthly and quarterly newsletters, including product updates, recalls, testimonials, and featured articles.
2. Design and layout email templates where needed.
3. Ensure proper review processes and assist with testing prior to send.

Partner & Campaign Support

1. Manage creative assets for partner campaigns, seasonal packages, and collaborations.
2. Provide recommendations and design email layouts, social posts, and other partner-facing content.
3. Support event marketing needs (slides, banners, backdrops, flyers, swag).

Paid Campaign & Creative Initiatives

1. Lead the refresh and development of ad creatives for paid campaigns across channels.
2. Support event communications, weather event messaging, and other timely brand initiatives.

Qualifications

1. 5+ years of marketing experience, ideally in a role combining creative direction, hands-on design work, social media, and copywriting.
2. Proven ability to manage multiple creative projects with competing deadlines.
3. Strong understanding of social media best practices (Facebook, Instagram, LinkedIn).
4. Proficiency in design tools (e.g., Adobe Creative Suite, Canva) and ability to produce professional-level creative assets.
5. Excellent written and verbal communication skills with a strong grasp of brand voice.
6. Experience collaborating with design teams and managing creative production workflows.
7. Comfortable in a fast-paced, collaborative environment.

Contract Details

1. Duration: 6 months
2. Hours: Full-time
3. Start Date: ASAP
4. Location: Remote
5. Competitive contract compensation based on experience

Why Join us?

By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you’ll love Whisker Labs.

Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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