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Organizational Overview

Founded in 1969, the National Council for Mental Wellbeing (National Council) is a membership organization that drives policy and social change on behalf of nearly 3,200 mental health and substance use treatment organizations and the more than 10 million children, adults, and families they serve. The National Council is a 501(c)(3) association that advocates for policies that ensure people who have mental health and substance use challenges have access to comprehensive, high-quality services.

The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

Position Summary

The Administrative Assistant will primarily support the Chief of Operations and Transformation by providing administrative coordination, answering the telephone, and general office support for the entire organization. Reporting to the Administrative Services Supervisor, this role requires someone who's comfortable working independently and alongside executive leadership. While this position can be based remotely anywhere in the United States, you will need to primarily work 8:30 AM to 5:00 PM Eastern time zone hours to best support the Chief of Operations and Transformation.

Key Responsibilities

Provide direct administrative support for the Chief of Operations and Transformation such as calendar management, coordinating appointments, setting meeting agendas, managing meeting logistics (onsite, hybrid, and remote), attending meetings alongside the Chief of Operations and Transformation, ensuring the functionality of meeting technology tools, and conducting necessary meeting follow-up. As needed, will also provide support to the Chief People Officer, Chief Financial Officer and Chief Diversity Officer.
Assume administrative responsibility in the Chief of Operations and Transformation’s absence by ensuring timely approvals of timesheets, travel, invoice/expense report approvals, and other requests for action or information, and then monitor the resulting activity for purposes of briefing the Chief of Operations and Transformation
Keep abreast of short- and long-term commitments of the Chief of Operations and Transformation, identify potential needs and concerns, create efficiencies in workflow, prioritize correspondence and actions items, and ensure follow-through
Read, draft, and edit documents and presentations for internal and external audiences
Manage specialized meeting logistics, which may include travel coordination, onsite catering, meeting set-up, and meeting take-down
Collaborate in a proactive, friendly, and approachable manner with the Chief of Operations and Transformation and across the organization to ensure positive relationships and timely work execution
Serve as a resource on special initiatives to the Chief of Operations and Transformation’s departments by completing background research, organizing project meetings to ensure clear agendas and action items, and filling in for capacity gaps
Coordinate with administrative staff across the organization for scheduling and meeting management
Other duties as assigned.

Required Qualifications

3-5 years of executive assistance or project coordination experience in a dynamic remote work environment with multiple stakeholders and projects
Bachelor’s degree or an additional four years of equivalent, professional experience
Superb, forward-thinking project management skills using new technologies and tools such as Asana & CRM
Comfortable managing remote and hybrid meeting environments via Zoom & Teams
Strategic thinker with a passion and interest in advancing equity
High level of proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong attention to detail, accuracy, and project deadlines and deliverables
Ability to navigate changing priorities and pivot with ease
Strong interpersonal and relationship-building skills with persons of all backgrounds, cultures, and affiliations
Lived or professional experience with mental health or substance use treatment preferred

National Council is an Equal Opportunity/Affirmative Action Employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We embrace diversity, commit ourselves to creating an inclusive environment for everyone and invite all interested candidates to apply.